Customer Service Heavy Equipment

JOE DOMINGO POMA JR

Spring Valley, CA ***** C: 619-***-**** ********@*****.***

SKILLS

Customer service

Relationship building

Team building

EXPERIENCE

**/**** ** **/**** Spray Technician /Lead Technician Dunn Edwards San Diego, CA

Utilized required safety equipment and followed refinishing procedures in compliance with OSHA guidelines.

Practiced good safety habits and maintained clean and safe work environment.

Provided each customer with dedicated service and assistance to build positive relationships and promote long-term brand loyalty. Observed safety protocols when lifting heavy objects and operating equipment to avoid time-lost incidents or unnecessary delays. 06/2001 to 06/2004 Delivery Driver /Trainer

Sleep Train Inc. San Diego, CA

Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.

Processed payments by accepting cash, checks and credit card payments.

Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty. Operated delivery vehicles 5 days per week, averaging 100 miles on road and 5-10 customers served.

07/1997 to 06/2000 Assembler

Temp Tronics San Diego, CA

Removed physical refuse and debris, organizing tools to maintain safe, effective work environment.

Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.

Interpreted prints, drawings and sketches.

Assembled building material components, including wall panels and roof and floor trusses.

Inspected and tested final products to verify conformance to established tolerances.

EDUCATION AND TRAINING

11/2020 Learn How To Drive Semi Truck

United Truck & Car Driving School San Diego, CA

06/1983 High School Diploma

Madison James High San Diego, CA

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