Service Crew Member
Resume:
Aurora Ramos
Pomona CA, *****
**************@*****.***
Skills
● Public speaking
● Food safety
● Payment processing
● Order taking
● Payment transactions
● Guest service
● Food handling and sanitization
Experience
August 2021 - February 2022
Mcdonalds, Montclair Ca - Service crew member
● Answered customer questions and took orders.
● Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
● Interacted pleasantly with customers and warmly greeted patrons upon entrance to store.
● Continuously met productivity goals by working hard, taking on extra tasks and supporting team needs.
● Operated fryers and grills, assisted with putting orders together and bagged items for customers.
●
● Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
● Took orders, prepared foods and processed payments in a full-service establishment.
● Provide top service by bringing customers their food to them as soon as it is ready February 2022 - current
Taco Bell, Pomona Ca - service champ
● Answered customer questions and took orders.
2
● Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
● Interacted pleasantly with customers and warmly greeted patrons upon entrance to store.
● Continuously met productivity goals by working hard, taking on extra tasks and supporting team needs.
● Operated fryers and grills, assisted with putting orders together and bagged items for customers.
●
● Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
● Took orders, prepared foods and processed payments in a full-service establishment. Education
Mt San Antonio College, Walnut CA -studying for a major in the field of kinesiology Activities and awards
know how to wrap and treat injuries
Earned my certificate in treating concussions and heat illnesses Knowledge in splinting limbs
summary
Friendly individual with great customer engagement and upselling skills in Service Crew position. Knowledgeable in policies and procedures of fast food establishments. Offering reliability, punctuality and attention to detail. Dependable service team member with proven skills in supporting restaurant operations and meeting diverse customer needs. Trained in safe food handling, supply stocking and sanitation. Team-oriented worker with excellent organizational and time management abilities. Lastly, I am a motivated Service Member 3
known for successfully handling customer issues with positivity that promotes good customer service and money management skills.
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