Computer Operator Control Analyst
Resume:
Dear Hiring Manager,
I am very interested to work for your company in the capacity of a ‘Computer Operator’, and possess the following skill sets you are currently seeking for an individual to succeed in this position.
I have several years of experience as a Lead Computer Operator.
*** Please take a FEW SECONDS to quickly review ‘MY SKILLS’ below: ***
MY SKILLS
-Lead Developer/COBOL Programmer/Tester (4+ years) at AON Corporation (Chicago, IL).
-Customer Service Mainframe Senior Business Analyst (3+ years) at AON.
-Quality Recognition - Received ‘AON Quality Employee of the Year’ award in 1993.
-Lead Mainframe Computer Operator (JES3, JCL, TSO/ISPF/SDSF, ESP) (3+ years) at ArcelorMittal / Cleveland Cliffs (East Chicago, IN).
-Proficient with JES2, CA-7, JobTrac, MS Office, Remedy, ServiceNow, as well as other Incident Management Tools (20+ years in the Mainframe arena).
-Quality Assurance Mainframe Production Control Analyst (7+ years) at TransUnion (Chicago, IL).
-Mainframe Production Control Analyst (11+ years) at Acxiom (Downers Grove / Chicago, IL).
-Quality Assurance Mainframe Production Control Analyst (3+ years) at ABN-AMRO (Chicago, IL).
Thank you for your time.
Kind Regards,
Raymond J. Sessa - 06/27/2022 – 708-***-****
Raymond J. Sessa
6818 Schneider Avenue
Hammond, IN 46323
708-***-**** / *******@*****.***
OBJECTIVES
To leverage my: programming, organizational, research, technical, analytical, writing and documentation skills, coupled with an excellent working relationship with my team members as well as the customer (on both, a personal face-to-face relationship, including phone correspondence), to work in the capacity of a ‘Computer Operator’, for a progressive company that offers an opportunity for advancement.
EXPERIENCE AND ACCOMPLISHMENTS
Merieux Nutrisciences - Crete, Illinois
Chemist I (08/21 – 03/22)
Responsibilities include: Prioritize and gather daily prepped samples; organize and number samples and corresponding sample preparation containers (sample cups); weigh each sample (in sample cup) according to the SOP guidelines; prepare each sample adding 60mL of DI water and 40mL of nitric acid salt diluents; use polytron to blend sample (and its contents) thoroughly until a uniform, homogenous solution is achieved; utilize the potentiometric titration system (silver nitrate reagent) to accurately determine the percentage of salt content, of which will be recorded/graphed on the Tiamo system, and then exported to the LIMS system for customer and company review; review Tiamo, LIMS, and LCS data, to ensure that each sample is within its recommended specifications; utilize Zeta Safe to report these findings.
ArcelorMittal - East Chicago, Indiana
Lead Computer Operator / Help Desk / Network Incident Management (04/18 – 08/21)
Responsibilities include: Monitoring MVS z/OS mainframe environment to ensure trouble-free scheduled (ESP) batch processing, as well as handling various customer requests in the capacity of a Help Desk Representative.
Ensono (Acxiom) - Downers Grove, Illinois
Production Control Analyst (05/15 – 03/18)
Responsibilities include: Monitoring and manipulating multiple mainframe platforms to ensure trouble-free scheduled batch processing; analytic research and determination of job failure(s) and/or schedule processing delay(s), followed by prompt contact of appropriate Applications Support (via telephone correspondence and/or Email) for proper repair and resolution of initial problem. System restart(s) performed per Applications Support request(s). Research and organized log of initial problem is carefully documented and detailed, and then released to Applications Support and all associated clients and is to be used as ‘working-knowledge history’ to handle a situation of this nature if it were to occur again in the future. JCL edits and restarts (accomplished via various scheduling packages) per online restart documentation and/or Applications request; Scheduled IPLs are performed on a weekly basis.
TransUnion - Chicago, Illinois
Open Systems Technician / Production Control Analyst (01/12 – 04/15)
Responsibilities include: Incident management utilizing Unicenter, (as well as data center ‘walk-throughs’), to help identify Linux server(s) that require diagnostics/troubleshooting; once identified, ‘basic’ server management, including, but not limited to: reboots, (via BladeLogic, Putty, or if need be, remote console access (ILO, VMware/vSphere, Panmanager, etc.)), is performed to resolve any outstanding issue(s) regarding user-related Technical Bridge / Conference Calls, in regards to: memory/swap usage, failed drive(s), unusually high CPU and/or disk usage, etc. Responsibilities also include composure of new documentation and creation of emails and/or attachment of these documents to be sent to the user/client/vendor via Outlook, dependent upon the nature of the issue(s) and/or resolution(s).
Raymond J. Sessa
6818 Schneider Avenue
Hammond, IN 46323
708-***-**** / *******@*****.***
Acxiom - Chicago, Illinois
Enterprise Production Control Monitoring (10/04 – 01/12)
Responsibilities include: Utilization of JMS to aid in the monitoring and managing of workloads on multiple IBM mainframe z/OS MVS LPARs; determining reason of job failures and/or schedule processing delays through usage of JobTrac SDSF, CA-View, TSO/ISPF, etc.), followed by prompt contact with Marketing Services and/or Tech Support for problem resolution; JobTrac adds, edits and/or restarts per Unicenter user requests; UEJM usage to view, hold, and/or restart jobs on AutoSys; utilization of Unicenter to report/assign job failures and/or batch problems encountered.
ABN-AMRO, Chicago, Illinois (Agency - Computer Consultants of America)
Senior Production Acceptance Analyst (06/01 - 11/01)
Responsibilities include: Thorough inspection/analysis of all JCL to ensure ‘production readiness’ before migration to the Production environment; building batch cycle diagrams and corresponding CA-7 schedules; building/populating and converting all ‘production ready’ JCL to a Pre-Production environment; testing these newly built CA-7 schedules and its corresponding JCL in the Pre-Prod environment (which actually “mirrors” Production); much interaction with the Applications/Development team to identify, ‘fix’, re-migrate and re-test all JCL and/or scheduling problems that were found to contain errors and/or did not conform to company standardizations.
TECHNICAL SKILLS HIGHLIGHTS
Responsible for testing/ensuring that JCL and corresponding CA-7 schedules meet all standards of ‘production readiness’ before migration to the Production environment.
Lead business analyst, programmer analyst, developer, and training instructor for a multi-million-dollar FileNet Image Processing System at Aon Corp., Chicago, IL (1989-1993).
Developed and implemented various FileNet WorkFlo applications at Aon:
- Customer Service Automatic Premium Collection (APC)
- Contracts and Licensing Streamlined-Workflow (COLD Technology)
- Corporate Accounts Payable Business Re-Engineering (COLD)
- Customer Service New Health Care Products Re-Rate Letters (COLD)
- Computer-Aided Retrieval System (CARS) (IDMS, EASYTRIEVE PLUS)
Developed and automated intelligent data transfers, form fill-in and committal, and letter and statistical report generation utilizing FileNet host-interface functionality.
Developed and administered end-user training courses for the various FileNet applications listed above.
Developed and implemented various FileNet COLD applications and their associated user manuals for IS Computer Operations at Aon Corp.
Received the ‘1992 Quality Employee Award’ at Aon Corp.
Technical consultant for development of User Requirements, Training Issues, and Statement of Work for Ameritech EBS-AIS A/P FileNet system.
FORMAL EDUCATION
1987 - 1993 – Northeastern University of Illinois, Chicago: Bachelor of Science Computer Science Business Applications; Accumulated GPA 3.55/4.0, 104/120 hours completed.
1980 - 1982 – University of Illinois, Chicago: (credits transferred to Northeastern University of Illinois).
1980 – Graduated from Marist High School (Chicago, IL) with ‘B’ Honors.
REFERENCES
Available upon request.
Revised: 06/27/2022 – RJS
Transcripts – Summary (1980-2016)
Raymond J. Sessa
University of Illinois at Chicago (Chicago, IL)
1980-1981 FALL
CHEM 107 SP INTRO COLL CHEM I 4.0 ‘B’ 16.00
COMP 101 ENGLISH COMP I 4.0 ‘B’ 16.00
MATH 104 COLLEGE ALGEBRA 5.0 ‘A’ 25.00
1980-1981 WINTER
CHEM 108 SP INTRO COLL CHEM II 4.0 ‘B’ 16.00
GEOL 101 PRIN OF GEOLOGY I 5.0 ‘C’ 15.00
HIST 113 INTRO MOD MIL HIST 4.0 ‘D’ 8.00
PHYS 121 PHYSICAL UNIVERSE 4.0 ‘A’ 20.00
1980-1981 SPRING
HAA 115 INTRO ART HIST 4.0 ‘C’ 12.00
CHEM 112 CHEM BOND & STRUC 5.0 ‘C’ 15.00
COMP 102 FRESHMEN COMP II 4.0 ‘C’ 12.00
MATH 105 TRIGONOMETRY 3.0 ‘B’ 12.00
1981-1982 FALL
FR 103 ELEMENTARY FRENCH 4.0 ‘B’ 16.00
HIST 151 INTRO TO AMER HIST 4.0 ‘B’ 16.00
MATH 131 CALC & ANAL GEOM II 5.0 ‘C’ 15.00
1981-1982 WINTER
MATH 132 CALC & ANAL GEOM III 5.0 ‘E’ 5.00 (WITHDRAWN)
PHYS 141 GENERAL PHYSICS I 4.0 ‘D’ 8.00
PE 163 FUND WEIGHT TRAINING 2.0 ‘A’ 10.00
PE 205 ADVANCED BOWLING 2.0 ‘A’ 10.00
1981-1982 SPRING
FR 104 INTERMEDIATE FRENCH 4.0 ‘C’ 12.00
MATH 132 CALC & ANAL GEOM III 5.0 ‘D’ 10.00
PHYS 142 GENERAL PHYSICS II 4.0 ‘E’ 4.00 (WITHDRAWN)
1982-1983 FALL
ENGL 101 INTRO READING LITER 4.0 ‘C’ 12.00
GEOL 102 PRIN OF GEOL 102 5.0 ‘B’ 20.00
SOC 100 INTRO TO SOC 4.0 ‘C’ 12.00
University of Illinois at Chicago (continued)
1982-1983 WINTER
FR 105 INTERMEDIATE FRENCH 4.0 ‘B’ 16.00
GEOL 225 INTRO TO ENV GEOL 4.0 ‘C’ 12.00
MATH 132 CALC & ANAL GEOM III 5.0 ‘D’ 10.00
1982-1983 SPRING
FR 106 INTERMEDIATE FRENCH 4.0 ‘C’ 12.00
GEOL 103 PRIN OF GEOLOGY III 5.0 ‘E’ 5.00 (WITHDRAWN)
MATH 133 CALC & ANAL GEOM IV 5.0 ‘E’ 5.00 (WITHDRAWN)
1983-1984 FALL
GEOL 200 INTRO CRYSTALLOGAPHY 4.0 ‘E’ 4.00 (WITHDRAWN)
GEOL 320 STRUCTURAL GEOLOGY 4.0 ‘E’ 4.00 (WITHDRAWN)
MATH 133 CALC & ANAL GEOM IV 5.0 ‘E’ 5.00 (WITHDRAWN)
Moraine Valley Community College (Palos Hills, IL)
1981 SUMMER
MTH-150 ANALYTIC GEOM & CALC I 5.0 ‘C’ 10.00
1985 SPRING
DPR-205 INTRO COBOL PROGRAMNG 0.0 ‘X’ 0.00 (WITHDRAWN)
1986 SPRING
CIS-150 INTRO COBOL PROGRAMNG 3.0 ‘C’ 6.00
1986 FALL
CIS-250 ADV COBOL PROGRAMMING 3.0 ‘B’ 9.00
1991 SPRING
IMS-160 C PROGRAMMING I 3.0 ‘B’ 9.00
2016 SPRING
COM-103 SPEECH FUNDAMENTALS 3.0 ‘A’ 12.00
Northeastern Illinois University (Chicago, IL)
1987 FALL
INSC 101 INTRO TO COMP SCIENCE 3.0 ‘A’ 12.00
1988 WINTER
ECON 215 PRINC MACROECONOMICS 3.0 ‘B’ 9.00
INSC 207 ALGORITHMIC PROCESSES 3.0 ‘W’ 0.00 (WITHDRAWN)
1989 WINTER
INSC 207 ALGORITHMIC PROCESSES 3.0 ‘W’ 0.00 (WITHDRAWN)
INSC 318 JCL & SERVICE PROGRAMS 3.0 ‘B’ 9.00
1989 FALL
ART 101 ART IN SOCIETY 3.0 ‘A’ 12.00
1992 FALL
CS 207 PROGRAMMING II 3.0 ‘A’ 12.00
1993 SPRING
CS 304 DATA STRUCTURES 3.0 ‘A’ 12.00
1993 FALL
ESCI 317 PRIN SEDIMENTATION 4.0 ‘B’ 12.00
South Suburban College (South Holland, IL)
2010 SUMMER
PLA-101 FUNDS OF PARALEGALISM 3.0 ‘B’ 9.00
2015 SPRING
BLW-201 INTRO TO BUSINESS LAW 3.0 ‘B’ 9.00
Revised 06/27/2022 - RJS
NOTE: I have ALL the original Transcripts.
If you would like a copy of all, please e-mail me at:
>>> *******@*****.*** <<<
… and I will send you the Transcript attachments.
Thank you.
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