Alberto Castilleja

***** ** ** ***.***

Kyle, Texas 78640

adrjjc@r.postjobfree.com

512-***-****

EDUCATION

• Universidad Regiomontana, Monterrey Nuevo Leon, Mexico 1997-2002 Master’s in Administration, Master’s in Finence.

• Universidad Autonoma de Nuevo Leon, Monterrey Mexico, 1981-1987 Electronics and Communications Engineer.

OBJECTIVE

• Dedicated, Outstanding Team Member and Outstanding Client Services.

• Highly motivated to find win-win resolutions

• Reliable worker with the ability to quickly learn new concepts and skills.

• Backed by a solid work history, reputation as a team player and passion for

• Proactive with Resolution and embraces change.

• Eager to Learn New Skills/Expectations set forth by the Company WORK EXPERIENCE

December, 2021 to Present

AMAZON SAT2 / DAU2

7000 Metropolis Dr Suite 200

AUSTIN, TX 78744

MHE3 Preventative Maintenance Tech

Perform electrical and mechanical tasks on automated packaging and distribution equipment. Utilizes working knowledge of troubleshoot and repair motors/wiring configurations, electrical schematics, control circuits, electrical distribution system and preventive / predictive maintenance.

• Perform troubleshooting, repair and perform reactive and preventive maintenance for all equipment and facilities

• Ability to install/maintain and troubleshoot control circuits, control components—photo eyes, motor starters, relays/limit switches, proximity sensors, timers, and solenoids.

• Ability to install /maintain and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and materials.

• Perform assigned tasks to include, but not limited to Dematic Intelligrated and Hytrol, DAIFUKU package sort systems, Roach /FMH conveyors.

• Ability to install /maintain and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and materials.

• Perform tasks in a safe, effective, and efficient manner and ensure all are in compliance with company/customer regulations, policies, and procedures

• Work in a team oriented and safety conscious environment to adhere to but not limited to PJHA process, observation process to comply with all company/customer site safety guidelines and procedures.

• Dismantle defective machines/equipment and installs new or repaired parts.

• Layout, assembles, installs and maintains pipe systems and related hydraulic/pneumatic equipment.

• Allen Bradley/VFD plc maintenance repair/programming

• Amba flex/Ryson spiral conveyor certified.

• Electrical systems ranging from 24 VDC to 480 VAC / Including 3 phase motors

• Maintain the maintenance shop area in a neat and organized manner. Practice 5S daily.

November, 1991 to May, 2021

Artefactos de Papel S.A.

Servicio postal 202

Monterrey, Mx 66064

Maintenance Manager

Responsible for keeping machines operating and implementing more efficient electrical systems. Responsible for installation and start up of new equipment, Perform all levels of electronic preventive maintenance. Control systems support and repair for electro-mechanical equipment. Promotes safety awareness and environmental consciousness, and comply with all applicable safety and environmental procedures and regulations. Maintain electronic instrumentation to provide reliable well-maintained equipment to ensure service quality. Perform routine and preventative maintenance of electronic and electro-mechanical equipment. Interpret electronic and mechanical drawings to assist in equipment repair. Assists in supervising my team. Provides basic job training and guidance on a regular basis; performs work of same or closely allied nature. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations.

• Perform routine preventive maintenance, calibration and minor repairs to a variety of Halliburton equipment.

• Assists Electronic Technicians in performing more complex repairs.

• Perform basic operations using test equipment and industrial controllers required to test and calibrate equipment.

• Able to interpret electronic and mechanical drawings to assist in diagnosis and equipment repair.

• Proactively participates in the Competency / Training System to acquire additional technical skills.

• Responsible for ensuring duties are performed in a safe, efficient and effective manner.

• Promote the importance of Service Quality, Service Delivery and flawless job execution within the maintenance community.

• Accurately and timely document all maintenance tasks using the most up to date Computerized Maintenance Management System (RMS or Q-Trak).

• Wears the required PPE at all times within the Maintenance Facility. June, 1989, – November, 1991

Reliance Electric and Engineering Co. de Mexico

1214 Pablo Gonzalez

Monterrey, N.L. 66450

Field Service Engineer

Perform corrective maintenance for equipment made and distributed by Relience Elecetric. Also installation and start up new equipment. Perform installation, repairs, preventive maintenance and troubleshooting of electrical controls and switchgear systems, Conveyor systems,PLC’s VFD’s, Hydraulics and Pneumatics, Gear boxes, Pumps and single Phase and 3 Phase Motors.

• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;

• Identify and escalate priority issues per Client specifications

• Research required information using available resources

• Follow up and make scheduled call backs to customers where necessary

• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms

• Stay current with system information, changes and updates

• Responsible for skillfully retaining customers through positive customer relationship building

• Diffuse the irate customer situation by utilizing strong listening skills and probing techniques

• Sale spare parts of our products and services by properly aligning their features, benefits and price with the needs of our customers

• Adhere to productivity metrics to ensure all calls are handled in a timely and efficient manner

June, 1988 - June, 1989

Emerson Electric Co.

8410 Alfonso Reyes

Monterrey, Mx 66060

Service Engineer

While working for Emerson Electric my duties where to assembling and repair AC and DC dDrives; identifying repair and/or replacement needs; providing necessary information on the proper uses of the equipment; and ensuring adequate spare parts are available to complete assignments in a timely manner.

• Coordinates with supervisor and other trades for the purpose of completing projects/work orders efficiently.

• Diagnose problems and repair Drives In my Laboratory. For the purpose of identifying the equipment and/or system repair and replacement needed.

• Install/repair, (equipment and systems (e.g. coils, pumps, controls, electric motors, etc.) for the purpose of providing safe operating conditions inside facilities.

• Maintains tools and/or equipment for the purpose of ensuring the availability of equipment

in safe operating condition.

• Prepare written materials (e.g. inventory, work orders, equipment inventory, etc.) for the

purpose of documenting activities, providing written support and/or conveying information.

• Transport various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at the job site.

• Operates computerized energy management systems for the purpose of setting the time schedules, heating and cooling settings, pump operations, and troubleshooting system failures.

• Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.

• Install and fabricate custom commercial air ducts SKILLS

• Proper phone etiquette

• Bilingual (Fluent English)

• Ability to speak and write clearly and accurately

• Demonstrated proficiency in typing and grammar

• Knowledge of relevant software computer applications and equipment

• Effective listening skills

• Knowledge of customer service principles and practices

• Multi-tasking capabilities

• Minimum 12 hours of weekend working availability on a Saturday or Sunday

• Willingness to co-operate with others and work to the greater good

• Excellent solder skills, including fine-pitch surface mount

• Hardwire and Wireless Networking

• Understand analog and digital audio and video concepts

• Experience with analog electronics – op amps, filters, etc

• Experience with embedded computer circuits – understanding of computer architecture.

• Experience with Ethernet-based devices and IT concepts

• Ability to read schematics and debug analog and digital circuitry to the component level

• Familiar with manufacturing, test, development or diagnostic equipment, including, but not limited to oscilloscopes, signal generators and specialized electronic test apparatus

• Responsible and Self Motivated

• Technical and Mechanical Understanding

• Microsoft office Word, Excel, PowerPoint.

• Aerial Operator safety training (lift certified)

• CPR & First Aide certified

• NFPA Certified

EXTRACURRICULAR EDUCATION

● 2012 AIR CONDITIONING INTENSIVE TRAINING (ESCUELA ELECTRONICA MONTERREY)

● 2010 WOODWAY TREADMILLS (MILWAUKEE, WISCONSIN)

● 2008 FITVIBE VIBRATION PLATES (BIZEN, LELGE)

● 1991 MAX PAK III (RELIANCE ELECTRIC SCHOOL, CLEVELAND,OHIO)

● 1990 DCS5000 PLC’S (RELIANCE ELECTRIC SCHOOL, CLEVELAND, OHIO)

● 1990 DIRECT CURRENT SYSTEMS (RELIANCE ELECTRIC SCHOOL, CLEVELAND, OHIO)

● 1989 AS5100 DRIVES ( EMERSON INDUSTRIAL CONTROLS, GRAND ISLAND.N.Y)

● 1988 AS200 DRIVES (EMERSON INDUSTRIAL CONTROLS, GRAND ISLAND, N.Y.

● 1989 BEST SELLER (EJECUTIVOS DE VENTAS Y MERCADOTECNIA MONTERREY)

● 1988 TACTICS AND STRATEGIES IN NEGOCIATION (EJECUTIVOS DE VENYTAS MONTERREY)

REFERENCES

• Juan Ordonez, Amazon 512-***-****

• Otto Tegtmeyer, Amazon, 210-***-****

• Alex Gebhardt, Amazon, 206-***-****

Contact this candidate