Service Worker Customer

CALVIN KENNARD

254-***-**** ****************@*****.*** KILLEEN, TX

Energetic and positive food service worker and tenured cashier with a passion for customer service. 5+ years of leadership experience and extensive knowledge in the food service field. Eager to leverage my experience in the industry to earn a management position with your company.

SKILLS

Point of Sale Systems

Counting Accuracy

Verbal & Written Communication

Problem Solving

Conflict Resolution

Multitasking

Time Management

Training

Team Building

Reliable

EXPERIENCE

Mickey’s Convenience Store

Cashier 2/2018 – 12/2019

Responsible for receiving payments for product sold- whether by cash, check, vouchers, or cards; issuing receipts to customers for products bought; make necessary refunds, credits, or change to customers; providing assistance to customers; resolving customer complaints; maintaining interpersonal relationships with the public; developing and maintaining non-monetary records and reports; ascertaining the amount of cash in cash drawer at the start and end of every shift; ensuring that the checkout area is clean and in order at all times; stocking shelves in the store and include price tags on each item on the shelves

Cefco

Cashier 8/2017 – 1/2018

Responsible for receiving payments for product sold- whether by cash, check, vouchers, or cards; issuing receipts to customers for products bought; make necessary refunds, credits, or change to customers; providing assistance to customers; resolving customer complaints; maintaining interpersonal relationships with the public; developing and maintaining non-monetary records and reports; ascertaining the amount of cash in cash drawer at the start and end of every shift; ensuring that the checkout area is clean and in order at all times; stocking shelves in the store and include price tags on each item on the shelves

Jack in the Box

Team Leader 5/2015 – 8/2017

Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.

McDonald’s

Cook/Cashier 10/2013 – 05/2015

Responsible for ensuring that serving floor is efficient and that every customer is served in a timely manner; ensuring that all food is prepared in a timely manner; ensuring that all food is thoroughly cooked, and displayed properly; ensuring that all registers are counted before and after shift; ensuring that safe is counted and logged after shift

Dollar General

Lead Cashier 03/2012 – 07/2013

Responsible for welcoming customers, providing assistance and responding to their concerns; managing customer transactions both cash and card payments; training newly hired cashiers on procedures and company policies; assisting in store’s shrink awareness programs and providing corrective actions; supervising checkout stations on regular basis; managing store operations in the absence of Store Manager; generating cash related documents and account reports; and ensuring that merchandise are properly displayed, stocked and labeled

EDUCATION

Killeen High School – General Studies Diploma – May 1999

Auguste Escoffier School of Culinary Arts – Associates in Pastry Arts – July 2021

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