Server/Assistant Manager Member Service

MAYRA GRAMAJO-CALO

CERTIFICATIONS/SKILLS

SERVSAFE CERTIFIED

BILINGUAL (SPANISH & ENGLISH), INTERPERSONAL SKILLS, QUICK LEARNER, FAST PACED, ADAPTABLE, RESPONSIBLE, OUTGOING, ABILITY TO MULTITASK.

EXPERIENCE

Seasonal Food Court, Costco Wholesale — 2021-2022

Prepares and sells food and drinks to members. Pulls and stocks supplies and ingredients, cleans kitchen area and eating area. Provides prompt and courteous member service to maintain member satisfaction. Assistant Manager, Sonic Drive in — 2018-2020

Greeting all guests in a polite and friendly manner. Making decisions quickly and efficiently for restaurant/ business needs. Helped managed the store to best serve our guests. Ensuring that all menu items meet operational standards. Running shifts and accommodating employees to meet necessary operations.

Server, The Sushi — 2014-2018

Assisted guests with making menu choices in an informative and helpful manner. Served all food courses and alcoholic beverages to guests in a timely manner, as well as bussed, cleaned and set tables up. Accurately totaled, processed and collected payments from guests. Server, Sushi Fever — 2009-2014

Answered questions about menu selections and made recommendations when requested. Promptly served all food and beverages to customers. Regularly checked on guests to ensure satisfaction and fulfill anything else wanted such as refills and more food. Correctly charged, issued bills, and collected payments

EDUCATION

High School Diploma,

Desert Pines High School, Las Vegas, NV — 2002-2006 619-***-****

3924 Monja Circle Las

Vegas, NV 89104

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