Data Entry Csr

Experience

Production Coordinator

**/**** ** ******* ****** States Technical Services Chatsworth, CA

Monitor databases for incoming orders/request

Review request for technical accuracy and specifications

Verify requirements with production and customer are appropriate

Prepare files and submit orders to production for processing

Assist in identification, communication and subsequent resolution of issues and concerns with orders

Communicate frequently with requestors/Customer and production via phone, email and or IM

Responsible for accurate status updates and tracking of jobs; including updating Excel status sheets daily

Monitor emails for daily production and Expedite job(s) to meet the production schedule

Conduct production meetings to review project requirement, assign actions and present data internally and with customers

Work with Quality Control, Development, Production Supervisors and Leads in order to meet production schedules

Generate and respond to the various production input and reporting systems in a timely manner to ensure due dates are accurate

Define, new projects, work and application implementation schedules

Provide status recovery plans, detailed action item lists

Actively and continuously seek improvements that will increase department productivity and performance

Able to think ahead to the next step in the production process and anticipate any future

needs/problems

Fulfillment Lead

2/2015 to 6/2016 United States Technical Services Chatsworth, CA

Assist team with questions

Trained new employees

Coordinate large special mailings with the production floor to ensure all QC steps are followed

Create and update production tags

Conduct quarterly check stock

organize and monitor staffing schedules and rotations

evaluate employee skills, identify and implement training requirements

Monitor emails for daily production

development and implementation of practical continuous improvement processes

prioritize, assign and review duties and work activities to meet productivity and quality goals

Conducted QC training to other departments

Supervisor Back up

Planning and management of resources to consistently meet production, quality

Resolution of critical issues in a time-sensitive environment using excellent analytical skills

Quality Control Coordinator

02/2010 to 2015 United States Technical Services Chatsworth, CA

Attend Daily production meetings

Proofread process documents for the Business Operations, Division 3 and Production Control and Planning team

Review end of month Kimono report for consistency, spelling, correct error and kimono code

Updated QCV forms (Legacy, OCoE, Inkjet, Warehouse, automated pull form)

Assist team with questions regarding Errors and reporting

Report Errors detected and reported to QC

Assist Business Operations with updating Exhibit G – schedule meeting with supervisors

Assist Business QC summary - schedule meeting with supervisors

Trained new employees

Coordinate large special mailings with the production floor to ensure all QC steps are followed

Create and update production tags, hold sign, count verification tag, Production mail tray tags, and RTS

Conduct quarterly check stock

Monitor emails for health net discrepancies

Conducted QC training to other departments

Receptionist

11/2009 to 1/2010 Arent Fox/OCoE Los Angeles, Ca

Managed receptionist area including greeting visitors and responding to telephone request

Schedule meeting for the leading attorneys in the main conference room

Provided visitors list to security to gain access to building

Received and directed client scan/files

Data entry of new client information

Made copies, sent faxes

Oce

Chatsworth, CA

Fulfillment Lead 2004 to 10/2008

Monitored the Step 2 database

Received and staged material for request

Ensure Step 2 request were processed and sent on time

Assisted management in coordinating schedules for large mailings

Knowledge of UPS postal and USPS postal requirements

Provided training for new hires and temps

Kept Manger informed of all production issues/large projects

Communicated with CSR’s / warehouse if material was missing

EDUCATION

John H Francis Polytechnic 2001

Summary of Skills

Bilingual: English/Spanish

o Midnight/SAP

Strong Communication skills

o Word

Conflict Resolution

o Excel

Solid working knowledge

18 years of professional experience in manufacturing/packaging

Commited to quality control system

Skilled in organizing a smooth flow of people on a daily basis

Succesful record of analizing,interpreting ans resolving unseen problems

Able to work under Pressure efficiently and carefully

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