Data Entry Customer Service

CAREER OBJECTIVE

Criminal Justice graduate from Keiser University seeking an entry level position within a revered Juvenile Justice program where I can make a difference in the lives of troubled and/or at-risk youth by counseling, fostering a sense of responsibility, promoting self-worth, and providing the necessary resources needed to help young people become successful adults.

EDUCATION

Keiser University, Daytona Beach, FL October 2021

Associate of Arts in Criminal Justice

Dean’s List

Honor Roll

PROFESSIONAL EXPERIENCE

Hair Stylist/Color Specialist, Emerald Day Spa Palm Coast, FL March 2015 – April 2016

Booked appointments.

Managed and maintained inventory.

Consulted with vendors.

Booked classes for all stylists.

Service Manager, Firestone Port Orange, FL June 2010 – March 2015

Provided excellent customer service and assisted customers with service and repair related questions.

Managed day to day operations for mechanic shop (i.e., answered phones, scheduled appointments, filing, data entry, paid bills, ordered/stocked inventory, etc.).

Handled business transactions, prepared ledger of Accounts Receivable (AR)/Accounts Payable (AP), reconciled cash drawers, and made bank deposits.

Processed customer payments via cash, check, or credit card.

Hair Stylist, NV Hair Salon Portsmouth, NH September 1999 – April 2010

Provided 11 years of technical hair services to satisfied customers.

Managed all operations of a full-service hair salon.

Provided excellent customer service by greeting and assisting customers as they arrived for appointments and responded to inquiries.

Established and maintained long term relationships with salon vendors.

Handled business transactions, balanced cash drawers, and made bank deposits.

Managed/Scheduled appointments, took inventory, ordered supplies, paid bills, and managed front desk (i.e., answered phones, received and delivered incoming and outgoing mail/packages, and various receptionist/clerical duties).

Expertise in preparing extensions, hair coloring, foiling, and Balayage.

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