Office Assistant Service Rep

Juany Hernandez

**** ******* ***

Dallas, TX ****5

Tel: 214-***-****

OBJECTIVE:

To obtain a position, as a Bilingual Medical Office Assistant with a strong company, where I can utilize my skills to advance within the organization. I am friendly, dependable, hardworking, and work well under pressure.

PROFESSIONAL EXPERIENCE:

Employment:

Children’s Medical Center 10/06-Present Ambulatory Service Rep.

Dallas, TX

Duties: Serving as a liaison to visitors, patients and families prior to and for the duration of patients care and families needs. Greeting, anticipation needs, identifying, assisting in or directing to appropriate resources and communication information in a friendly, courteous and professional manner. Answering telephones coordinate and maintain external and internal records, collecting co-pays, posting to accounts, and balance cash receipts.

The Urology Institute 07/06 -10/06 Administrative Rep.

Dallas, TX

Duties: Answering telephones, scheduling appointments, confirming appointments, collecting payments/co-pays, verifying insurance, set up patient charts.

Williamson Printing Corp 05/96 - 09/05 Quality Control Technician

Dallas, TX

Duties: Inspecting, hand gather, hand collating, hand stitching, lining up customers samples, answering telephones, attended production meetings, customers color checks, press checks.

EDUCATION:

PCI Health Training Center 02-06 - 06-06 4.0 GPA

Dallas, TX Perfect Attendance

Advent Harvest Academy High School Diploma 4.0 GPA

Benbrook, TX

ADMINISTRATIVE SKILLS:

Medical Terminology Record Management Microsoft Word Billing Collections Office Management Appointment Scheduling Filing

Insurance Verification Referrals

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