Customer Service Security Guard

LYTRICE MURPHY

New York, NY, ******************@*****.***, 217-***-****

Work History

Maintenance, New York City Department of Sanitation New York, NY 10/2019- Present

Maintained recycling processes by following city ecologic instruction

Make sure all trash and debris is picked up around the area assigned

Prepared and handled sanitation equipment

Home Health Aide, Help at Home Springfield, IL 11/2018-07/2019

Performed household tasks such as laundry, dusting, washing, and vacuuming

Prepared meals and provided assistance and companionship to clients.

Ensured errands were completed in a timely manner, such as transporting clients to stores and appointments

Security Guard, Securitas Security Service Indianapolis, IN 1/2017-6/2016

Monitored cameras and patrolled the vicinity at a major department store

Provided exemplary customer service

Greeted customers at department store

Maintained the call log sheets for clients exiting and entering facility

monitored surveillance equipment; inspected buildings, equipment, and access points; permitting entry

Cashier, Macy’s Clothing Store Houston, TX 1/2014-6/2016

Provided customer service and basic computation skills

Greeted customers, rung up purchases, and answered questions about products

Opened and closed doors of the department store

Gained knowledge of merchandise to give information to customers

Security Guard, Titan Security Group Chicago, IL 07/2006-9/2007

Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement

Patrolled the facility and served as general security and visible deterrent to crime and rule infractions

Reported all incidents, accidents and medical emergencies to law enforcement

Respond quickly to medical emergencies, bomb threats and fire alarms

Patrolled industrial and commercial premises to prevent and detect signs of intrusion

Monitored security cameras and fire building and alarm systems

Skills

Cleaning, cooking and laundry

Paroling and surveillance

Responsible and dependable

Budget management

Exemplary customer service

Diligent worker

Ability to work under pressure

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