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Care Representative Customer Service

Location:
Manila, Philippines
Posted:
June 27, 2022

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Resume:

PRINCESS DIANNE GONZALES

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

CONTACT

EDUCATION

WORK EXPERIENCE

PERSONAL DETAILS

KEY SKILLS

A highly motivated and people-oriented individual with an experience in sales, teaching & mentoring, looking for a position in the teaching industry.

Bachelor of Science in Information Technology

MAPUA UNIVERSITY

2013-2019

Prepare course materials and design lessons that cover all aspects of the English language, whether written or verbal. Keep track of student progress and customize

individualized plans for students with special

requirements.

Manage and track project budgets to ensure effective deployment and spend in line with budget

Ensure quality of Marketing and Creative briefs

Dedicatedly pitch new ideas to solve business challenges Tracking sales leads, coordinating quotes with sales packs, assisting with order processing, and assist with managing customer accounts.

Responsible for monitoring sales and the performance of the sales team as well as recording sales data.

Manage client payment schedules, managerial reports, nationwide account communication and client

development, and develop repeat business opportunities. Contact customers regarding delinquent accounts and used skillful communication techniques and problem- solving strategies to effectively help them resolve the debt. Gather information according to Medicare and Medicaid HIPAA compliance B2B collections and customer account management.

Acadsoc LTD

Century Properties Inc.

Convergys

ESL TUTOR ONLINE

INTERNATIONAL SALES COORDINATOR

COLLECTIONS CARE REPRESENTATIVE

2019-2021

2012-2013

2017-2018

adrjdx@r.postjobfree.com

Customer Service Skills

Team Leader

Grooming Skills

Sales

Problem Solving

Teaching and providing

assistance

+63-956-***-****

43 San Juan Evangelista

St. Quezon City, Manila,

Philippines

Princess Dianne Gonzales

TECHNICAL SKILLS

Web Technologies

Operating System

Database Technologies

Multimedia Technologies

Microsoft Productivity

Suites: Word, Excel,

PowerPoint, Visio

Software Proficiency

Data Analysis

Marketing

KW Command

Bright MLS

Follow Up Boss

ZipForms/DocuSIgn

GSuite

Date of Birth: April 26, 1991

Nationality: Filipino

Height: 5'4 inches

Passport: Available

DECLARATION

I hereby declare that all the information provided above are true to the best of my knowledge.

Yours Sincerely,



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