JAMES LASTER

**** ******** ******

LAFAYETTE, INDIANA 47904

765-***-**** CELL

adrj9s@r.postjobfree.com

adrj9s@r.postjobfree.com

TECHNICAL

SUMMARY

IT Network and Security Professional with experience in security services and installation of Firewalls, TCP Traffic Monitoring and Intrusion Detection Monitoring Using Net Monitor and Wire shark. Configure Firewall port forwarding, Nat and Proxy Services. Install network servers for domain and intrusion detection and encryption security Point of Sale Installs for Major retail Locations and virus protection. Experienced in Norton, Trend Micro AVG Internet Security Suite and Virus products and enterprise backup and online solutions.. 13 Plus years as an Active Directory professional.

Experienced in troubleshooting and administrating computers and enterprise UNIX, Windows networks at the Tier 1, 2 and 3 levels. Experienced Helpdesk Technician, Local Area Network Administrator, ICA Citrix Administration, Exchange Administrator and Linux. Administrator.

Experienced in helpdesk, call center and service department management and supervision. I also have over 30 years in Server, Laptop, Workstation, Macintosh Window OS and Dot Matrix and laser printer hardware repair. Unix / Windows network Conversion and Installation Engineer for General Parts Nationwide Conversion and deployment projects.

My skill set include working under pressure of project deadlines, keeping up with ever-changing technology, and integrating diverse systems.

Experienced in Remedy, Microsoft Products, HP Service Now, Office and Lotus Notes Application Support.

EDUCATION

Rochville University – Humble, Texas (1995)

●Bachelor Degree – Computer Science

CERTIFICATION & Professional Permits

Indiana State

●Lifetime Indiana Handgun Carrying Permit

●Indiana Real Estate Broker Liciense

Microsoft

●MCP - Microsoft Certified in (2000/2003 Track)

●MOUS - Microsoft Certified Office Specialist

●Microsoft Education Coordinator

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CompTIA

●CompTIA A+ Certified

●CompTIA Net+ Trainer

●CompTIA Security+ Trainer

●CompTIA Trainer

Cisco

●Cisco CCENT/ CCNA Trainer

Sun Microsystems

●Certified Enterprise Network Systems Engineer

Hewlett Packard

●Network Certified

●Server Certified

●Certified Service Technician

EXPERIENCE

Mar 2020 - Sept 2021 Majestic Sercuity

Lafayette, Indiana

Armed Security Officer

●Provide Security of Residents, Staff and Property.

●Patrol Properties to Provide Security

●Control Access to Property

●Respond to Domestic Disturbance and Disturbance of Peace.

Feb 2019 – Mar 2020 Present Citizens Security

Lafayette, Indiana

Security Officer

●Security for Campus Edge, Fuse

●Village West Residential and Student Housing.

●Monitor and Respond to Fire Medical and other Emergencies

●Provide Security of Residents, Staff and Property.

●Patrol Properties to Provide Security

●Control Access to Property

●Respond to Domestic Disturbance and Disturbance of Peace.

(see ACCOMPLISHMENTS section for more Security Officer Experience.

Jan 2017 - Feb 2018 Blue Cross Blue Shield

Danville IL

Lead Computer Support Anylist

●Technical Support for Danville and Mattoon location of IL

●Technical Support For Windows Servers

●Technical Support For Citrix, Voice Over IP phones

●Technical Support For Desktop and Laptop

●Day to Day Tier 3 support for a 300 user environment

●Technical Support For Apple and Android tables and mobile devices

Jun 2014 – Jun 2017 Lynn Realty LLC

Real Estate Managing Broker

●Managing Broker of Real Estate Company

●Review Contracts and Finalize all real estate sales and listing of company real estate agents

●Work with Mortgage companies and clients to arrange financing.

●Show and List homes for clients

●Filing and record keeping of all real estate transactions required by law.

●Attend all real estate closings for the company.

●Work with clients to clear clouds on title that was found.

●Continue Education as required by Indiana law.

Aug 2012 – Jan 2017 SecureData Technology

Lafayette, Indiana

Field Service Technical Engineer

●Allison Transmission Deskside Support Technician

●Windows 8, Windows 7, Windows Server Support Engineer

●Indiana State Office of Technology Refresh Projects

●Manage Services and Support Management

●Network Administrator Lafayette Christ Church

●Norton, Trend Micro AVG Internet Security Suite and Virus products and enterprise backup solutions..

●Traffic Monitoring and Intrusion Detection Monitoring

●National Field Service Engineer For Cisco, Dell, Compaq and HP

●Network Field Engineer for Vital Networks Installation and Support.

●Plan, coordinate, assist, and document LAN and rollout

●Troubleshoot and Support existing LAN environments.

Jan 30 – 2012 Compucom IT Workforce Solutions

Aug 31 – 2012 7171 Forest Lane Dallas TX 75230 866-***-****

Lead Technical Installer - Walgreens 1.0 Next Gen Conversion

●Lead technical installer at Walgreens northeast and central United States locations. For Point of Sale and Computer Network Installs

●Lead Installer for IMS, RX, POS and AS400 Servers and Racks.

●Migration activities of old server data to the new IBM Blade servers and VMs

● Lead technical installer to oversee assist Jr. technicians in the installations on POS cash registers and conversion at Walgreens store locations across the United States.

●Administration record keeping for time, expenses and travel.

●Switch Installation and configurations of Network Firewalls and Cisco Wireless Network controllers and access points.

●Troubleshoot and Support existing LAN environments.

●Plan, coordinate, assist, and document LAN and rollout

●User Helpdesk and LAN processes, including incident handling, problem management, escalation procedures, and change management.

June – 2010

Jan 30 - 2012 SecureData Technology

Lafayette, Indiana

Network Engineer – Project Manager

●Indiana State Office of Technology Refresh Projects

●Manage Services and Support Management

●Network Administrator Lafayette Christ Church

●Norton, Trend Micro AVG Internet Security Suite and Virus products and enterprise backup solutions..

●Traffic Monitoring and Intrusion Detection Monitoring

●National Field Service Engineer For Cisco, Dell, Compaq and HP

●Network Field Engineer for Vital Networks Installation and Support.

●Plan, coordinate, assist, and document LAN and rollout

●Troubleshoot and Support existing LAN environments.

May – 2009

June 2010 ExecuTrain ®

Kokomo, Indiana

Director Academic Affairs / Network 2003 Domain and Exchange Administrator

●Administration Of Instructors, Courses, Enrollment and Student Affairs

●Network Administrator for Executrain Kokomo Indiana Training Center

●Certified Instructor for COMPTIA, IBA and Microsoft Certification Courses

●Train and educate IT technicians and service units regarding implementations and design of LAN systems related hardware and software products, troubleshooting and security .

May – 2009 Hewlett Packard Home Depot Computer Up-Grade Project

Sept – 2009 State Of Indiana

Lead Project Installation Technician

●Configure and Install Cisco Switches at Home Depot store located in the state of Indiana

●Configure and Install Hewlett Packard Servers and VM servers at store locations

●Configure and Install Point of Sale Systems.

March 2008 – Wabash National

December 2008 Lafayette, IN

Help Desk Tier 1, 2, 3/ Network Support Engineer

(Budget reductions of outsource contractors due to economy,)

●Provided Help Desk Tier 1, Tier 2 and Tier 3 support for daily activities in a 1000 plus user environment.

●Provided desk side support, troubleshooting, installation and management for a 1000 plus user Windows Citrix environment and VPN Remote Access.

●Provided Network cabling and infrastructure support, troubleshooting and repair and installation of Cat 5 and 6 cabling and Cisco switches and router environment.

●Provided Multimedia Projection support and repair for multimedia conferences.

●Provided Project Management services for Information Technologies projects.

February 1998 – JB & L Technologies

March 2008 Lafayette, Indiana

Help Desk Manager / Service Department Manager / Windows Administrator

(Owner Retired Business Moved to Canada)

●Service Department Manager. Help Desk Manager

●Provided Help Desk and Tier 1, Tier 2 and Tier 3 support for Nationwide Clients of JB & L national contracts. Provided remote desktop support using the GotoAssist product and Remote Desktop Assistance.

●Functioned as Unix/Linux administrator overseeing the development of all new employees in the UNIX environment. Designed IP infrastructures for enterprise Sun UNIX systems with Sparc Solaris 8 hardware and Volume Manager (Sun StorEdge.)

●Provided administration of Microsoft Exchange, IIS, NT, and Linux and Windows 2000/2003 servers.

●Performed Web administration of Linux web servers and content.

●Acted as Lead Installation Network Engineer for national WAN infrastructure conversion from UNIX to Windows 2003 WAN for General Parts.

●Functioned as Lead Data Conversion Engineer for General Part’s infrastructure conversion.

●Handled firewalls, DNS and DHCP. Managed Active Directory, remote access with Terminal Server, VPN, DSL, Broadband and Frame Relay.

●Designed, configured, supported and managed TCP/IP, PBX, WIFI and Cisco router and firewall infrastructure.

●Performed in the role of Lead Engineer for installation and support of national information technology roll-out of State Farm Insurance and IBM technology projects.

●Designed, configured, supported and installed Voice over IP (VOIP) enterprise infrastructures.

●Provided web development and CGI programming and content management.

●Acted as Project Manager for company projects and National Contracts.

●Acted as Lead Programmer for Database systems.

●Configured application servers running Linux Redhat.

●Designed Security and Network architecture of wired and wireless network. Used Cat 5/6, FDDI, Frame Relay and wireless technologies.

●Installed and Designed Remote Management and Help Desk for the company’s client support.

●Repaired PC/Macintosh Servers, workstations, laptops, printers and network equipment.

May 2005 – MATRIX Resources, Inc

December 2005 Raleigh, NC

Conversion / Installation Network Engineer

(Sub Contract of JB & L Technologies on assignment at General Parts, Inc- CARQUEST) National Contract –

●Provided nationwide conversion services from UNIX to Enterprise Wide Area Network infrastructure for all CARQUEST company store locations Nationwide and Canada.

●Configured Wide Area Network Communication and IP infrastructure using Cisco Routers, Frame Relay, DSL and Broadband technologies.

●Installed point of sale workstation at store locations.

●Provided Data conversion and migrations of Inventory and Accounting data at CARQUEST store locations Nationwide and Canada from a Unix Database to a Windows format for General Part’s software.

●Trained store management on the new Point Of Sale System.

June 1996 – LMB Micro Computers

February 1998 Indianapolis, Indiana

Network Support Analyst / Help Desk Level III – Eli Lilly

(Business closed in 1998 and sold to Bell Industries)

●Supported Eli Lilly’s enterprise network environment of 1000 plus clients, NT and E-Mail servers.

●Repaired PC/Macintosh Servers, workstations, laptops, printers and network equipment.

●Configured and supported IP/Cisco infrastructure.

●Designed and troubleshot cat 5 network cabling, wiring cabinets, Cisco switches, routers and IP infrastructure.

●Supported 1000+ enterprise end user community with software configuration of Microsoft Office Products, Enterprise Network support, Remedy Help Desk Tracking software and Lilly internal software.

●Verified back up of Data.

●Repaired upgrade and installed Macintosh Hardware and Software, Compaq and Hewlett Packard Laser and Color Laser Printers and workstations.

●Functioned as Lead Helpdesk Engineer for Lafayette, Eli Lilly 6 member Helpdesk Department on the Lafayette plant location providing Tier 1, 2, and 3 level support for end users and managers.

●Performed as the Lead technical support and assistant for IT Director, Lafayette plant.

●Configured and installed software and support for Remote Access for Eli Lilly management staff Using RAS and VPN technologies.

●Supported and configured Lotus Notes e-mail clients and servers.

●Utilized Remedy ticketing system.

April 1992 – Computer Master

June 1996 Rossville, Indiana

Accountant and Computer Analyst

(Owners closed business in 1996 to take advantage of other interest.)

●Functioned as Lead Network Engineer for network installs and service of company network clients.

●Handled General Ledger, Accounts Payable/ Receivable, and Payroll accounting duties.

●Acted as Service Manager for Service Department.

●Provided sales, service, support and installations of computers and networks for schools, government, corporations, small businesses and consumers.

●Designed enterprise network system for school corporations.

●Provided programming and training support for large corporation IE: School.

●Provided Data Recovery services for business clients.

March 1991 – Lafayette Bank & Trust

April 1992 Lafayette, Indiana

Computer Coordinator

(Job was phased out – corporation restructure)

●Purchased, supported and repaired all bank computer equipment and networks.

●Cabled enterprise and remote branches using Cat 5 star topology

●Configured IBM AS400 ATM machine and remote branch communication controllers and cabling.

●Acted as Assistant Data Center Manager for daily operations of transaction processing.

●Functioned as Data Processing Center Manager for “Bank of Reynolds.” in a Unisys B930 and IBM mainframe environment.

●Provided and assisted in disaster recovery services of bank data center.

ACCOMPLISHMENTS

●Rochville University Award Of Excellence and Distinction In Computer Science Studies

●Almeda Distinction in Information Systems Technology

●Ivy Tech State College Instructor, - Computer Continuing Education Program

●ITECH Professional Certification Instructor - A Plus, Net Plus, Microsoft and Cisco certification training company

●Richard Daily College in Chicago, Instructor – Computer Comp TIA network certification track

●Author of Computer Science Text Book for an Indiana University– Computer Continuing Education Program

●Field Service Technician for Bantek (National warranty provider for Dell HP, IBM and Compaq computer manufactures.

●Network Field Engineer for Vital Networks Cisco Installations and support activities.

●Primary Computer Field Technician for United States Social Security Administration Government Offices for National Barrister Services.

●Power Pro Certification with OnForce® National Information Technology Field Services

●Rank in the top 500 National Service Technicians by National Warranty Service Company for DELL, IBM, COMPAQ and Hewlett Packard.

●Security Officer for Diamond Security at Veterans Home in Lafayette Indiana for a period of 1 year.

●Former Police Department Member.

PROFESSIONAL MEMBERSHIPS

●Member of Rochville University Students Council

●AT & T Preferred Service Provide Network Technical Engineer

●Comcast/Xfinity Preferred Service Provider Technical Engineer

●Pitney Bowes Preferred Service Provider Technical Engineer

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