Sales Associate Customer Service
Resume:
Sarah Jean Aroha Phipps
*************@*****.***
**** * **** * ******* Fork, UT, 84660
UTAH VALLEY UNIVERSITY
Orem, UT
Associate in Science (A.S.) (Expected
graduation May 2026)
SPANISH FORK HIGH SCHOOL
GPA: 3.89
Spanish Fork, UT
High School Diploma (May 2021)
Awards & Honors
Extracurricular Activities
EDUCATION
• High Honors
• Thespian Troup 943
Region and State Competition Team
SFHS Theatre
•
Student Communications SFHS
Drama Presidency
•
Social Representative SFHS Choir
Main Presidency
•
14+ Theatre Productions, Technical
and On Stage
•
• Shakespeare HS Competition
Typing 66 wpm
Some ASL experience
Work well with children of ages ranging
from 4-16
ADDITIONAL SKILLS
SPECIAL NEEDS TECHNICIAN
Nebo School District, Spanish Fork, UT / Jan 2022 - Present SALES ASSOCIATE
Walmart, Spanish Fork, UT / Aug 2020 - Nov 2021
EXPERIENCE
• Determined scope, timing and direction
Gathered data to measure student progress and
determine learner needs.
•
• Communicated clearly with learners and staff members. Collaborated with families and guardians to support impaired students in classroom learning.
•
Monitored student conduct and utilized approved behavior management techniques to redirect and modify
inappropriate behaviors.
•
Implemented documented therapy plans for behavior
intervention treatment.
•
Evaluated each student using state Standards, ISTAR and IEP goals.
•
Oversaw use of technical and specialized equipment for students.
•
Supported instruction to individuals or small groups of students with special needs.
•
Observed confidentiality rules and regulations to secure student data.
•
Assisted students in learning proper social awareness and in developing self-sufficiency.
•
Followed checklist to complete retail store opening and closing activities.
•
Operated cash register and POS to process sales
transactions and handle payments.
•
• Used product knowledge for handling objections.
Liaised with management to communicate customer
feedback and recommendations.
•
Cross-trained with other store departments and areas, supporting overall retail operations.
•
Engaged with guests to understand and anticipate
customer service needs.
•
Maintained CRM database, entering new and updated
prospect and customer information for use by sales personnel.
•
Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
•
Performed cleaning tasks, keeping store neat and
organized.
•
Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities.
•
Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.
•
JESSICA DEMPSEY, Front End Academy Supervisor,
Walmart
801-***-**** - **************.***@*****.*** - Supervisor ANDREW HUNSAKER, Theatre Arts Teacher, Nebo School District
801-***-**** - ****.********@****.*** - Director, Coach, Teacher
NAOMI PHILLIPS, Special Needs Teacher, Nebo School District
801-***-**** - *****.********@****.*** - Direct Supervisor REFERENCES
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