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Sales Associate Customer Service

Location:
Spanish Fork, UT
Posted:
June 29, 2022

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Resume:

Sarah Jean Aroha Phipps

adrj6t@r.postjobfree.com

435-***-****

**** * **** * ******* Fork, UT, 84660

UTAH VALLEY UNIVERSITY

Orem, UT

Associate in Science (A.S.) (Expected

graduation May 2026)

SPANISH FORK HIGH SCHOOL

GPA: 3.89

Spanish Fork, UT

High School Diploma (May 2021)

Awards & Honors

Extracurricular Activities

EDUCATION

• High Honors

• Thespian Troup 943

Region and State Competition Team

SFHS Theatre

Student Communications SFHS

Drama Presidency

Social Representative SFHS Choir

Main Presidency

14+ Theatre Productions, Technical

and On Stage

• Shakespeare HS Competition

Typing 66 wpm

Some ASL experience

Work well with children of ages ranging

from 4-16

ADDITIONAL SKILLS

SPECIAL NEEDS TECHNICIAN

Nebo School District, Spanish Fork, UT / Jan 2022 - Present SALES ASSOCIATE

Walmart, Spanish Fork, UT / Aug 2020 - Nov 2021

EXPERIENCE

• Determined scope, timing and direction

Gathered data to measure student progress and

determine learner needs.

• Communicated clearly with learners and staff members. Collaborated with families and guardians to support impaired students in classroom learning.

Monitored student conduct and utilized approved behavior management techniques to redirect and modify

inappropriate behaviors.

Implemented documented therapy plans for behavior

intervention treatment.

Evaluated each student using state Standards, ISTAR and IEP goals.

Oversaw use of technical and specialized equipment for students.

Supported instruction to individuals or small groups of students with special needs.

Observed confidentiality rules and regulations to secure student data.

Assisted students in learning proper social awareness and in developing self-sufficiency.

Followed checklist to complete retail store opening and closing activities.

Operated cash register and POS to process sales

transactions and handle payments.

• Used product knowledge for handling objections.

Liaised with management to communicate customer

feedback and recommendations.

Cross-trained with other store departments and areas, supporting overall retail operations.

Engaged with guests to understand and anticipate

customer service needs.

Maintained CRM database, entering new and updated

prospect and customer information for use by sales personnel.

Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards

Performed cleaning tasks, keeping store neat and

organized.

Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities.

Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.

JESSICA DEMPSEY, Front End Academy Supervisor,

Walmart

801-***-**** - adrj6t@r.postjobfree.com - Supervisor ANDREW HUNSAKER, Theatre Arts Teacher, Nebo School District

801-***-**** - adrj6t@r.postjobfree.com - Director, Coach, Teacher

NAOMI PHILLIPS, Special Needs Teacher, Nebo School District

801-***-**** - adrj6t@r.postjobfree.com - Direct Supervisor REFERENCES



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