Data Entry Sales Associate

Jolisia Springfield

jolisiapsringfield@gmail.com 731-***-****

QUALIFICATIONS

● Dependable, eager worker with extensive customer experience

● Excellent customer service, communication, and relationship building skills

● Excellent performer in high-paced environments

● Excellent in data entry and maintaining large subsets of information ( Quarterly Sales,, inventory, etc)

● Quick learner (always willing to learn something new!) and easily adaptable to abrupt changes

● Proficient in various PC skills and programs

WORK HISTORY

Volunteer 08/2020 - Present

● Provided assistance to the Next Step Homeless Shelter

● Assist with the local church St James C.O.G.I.C programs for the youth and elderly

● Assist at local nursery home to gain health sciences experience prior to degree completion Helpdesk IT 01/2020 - 07/2020

IT Technician

● Refined new technical support troubleshooting process to improve impact time and customer’s experience

● Performed architectural, configuration changes within customers environments to resolve issues

● Constantly exceeded assigned KPIs while maintaining positive customer relationships

● Create documentation to assist internal peers and customers in quicker resolution times

● Assist customers via the phone and email responses Zaxby’s 03/2019 - 06/2019

Cashier/Sales Associate

● Acted as backup team lead for my shift

● Maintained a successful relationships with the customers

● Consistently made up-sales via gift cards and/or specials to boost sales for the quarter

● Performed the job duties of each position as necessary to ensure smooth operations

● Managed inventory and personal register

2

EDUCATION

University of Memphis

● Bachelors of Science,, Health Sciences

● Expected completion 2024

Haywood High School

● 3.0 GPA

● Kitty Hawk Member

● DECA member

● AFJROTC

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