Ivette Jasmine Sanchez
**** ******** **. ******, **, 92882
Phone: 951-***-**** E-Mail: *********@*****.***
Objective
Seeking a position to expand my career in a high-level professional environment, one that will allow me to grow and apply the knowledge and skills I have, including those related to interpersonal communication, customer service, public relations, and police communications skills.
Education
Norco Community College
Associates Degree of Arts- Communication Studies, February 2021
Associates Degree of Arts- Communication, Media, and Languages, June 2021
Associates Degree of Arts- Social and Behavioral Studies, June 2021
Associates Degree of Arts- Humanities, Philosophy, and Arts, June 2021
California Baptist University
Bachelor’s degree of Arts- Strategic Communication, In progress
Training/Certification
POST Public Safety Dispatch, Basic Academy -Certificate of completion, May 2021
CLETS Certification, April 2022
Experience
Wal-Mart Fulfillment Center – Receiving Associate August 2020- November 2021
Reception and verification of incoming merchandise shipments.
Stocked all/any merchandise received in inbound shipments.
Conducted cycle counts in inventory to verify system quantity is accurate.
Sanchez Tacos - Cashier and Catering/Event Coordinator June 2015- August 2020
Greeted customers, collected payments
Offered customer support/customer service
Coordinated catering events, decor, planed and prepared to serve food in a properly manner
Prepared catering invoices
Oversaw catering operations of the restaurant
Mariachi Divas de Cindy Shea – Guitar/ Vihuela Player and Singer June 2016-November 2016
Memorized music and lyrics
Preformed at Concerts, Festivals, and Disney California Adventure/Downtown Disney
Tustin Police Department- Police Communications Officer February 2022- May 2022
Runs 968s- criminal history, warrants (10-27), DMW records (10-28) and lost or stolen vehicles (10-29)
Serves warrants, calls out of state warrants to ensure if extradition or cite/release only
Assists officers by researching and relaying criminal history information and any other requested information
Assists officers in calling for towing companies
Assists officers in calling businesses/business owners for Alarm calls
Assists officers with 6 picture line ups of suspects
Prepares criminal history packets of arrestees
Clears Repossessed/Private Property Impound calls
Skills
Bilingual/Biliterate- Spanish
Able to operate radio equipment
Microsoft Office (Word, PowerPoint, Outlook, Excel)
Experienced in Customer Service for 5 years
Works great with others
Great communication, collaboration, open minded and time management skills