Front Desk Receptionist

TAHIDA BEGUM

***-** **** ***, *******, NY ***** • +1-347-***-**** • *************@*****.*** Professional Summary

Friendly and proactive with expertise in delivering excellent services to guests /clients and resolving clients complaints. Bringing several years’ background in maintaining customer satisfaction and contributing to company success.

Work History:

Dental Assistance, 11/2020 to Current.

Expert Dental PC– New York City, NY.

Taking Digital x-ray.

Assist Dentist & Hygienist.

Instrumental Sterilization.

Opening up and breakdown rooms.

Medical Assistance, 05/2018 to 04/12/2020

ENT Center, Surinder S Malhotra MD– Rego Park, NY.

Welcome each new arrival pleasantly and confirm appointments and identification.

Answer phone calls, respond to patient inquiries and keep data of patient history, maintaining a satisfying front desk service for all patients.

Assist doctor during patient examination and various ear, nose and throat procedure.

Front Desk Receptionist, 08/2017 to 04/2018

Middle Village Radiology – Rego Park, NY.

Welcomed patients and maintained accurate records of patient care, condition, progress and concerns.

Preparing Patient for various Radiology examinations. Front Desk Receptionist, 05/01/2017 to 08/2017

Obstetrician & Gynecologist – Jamaica, Queens NY.

Take note Patients medical history.

Attend Phone calls and make appointments.

Prepare patients for USG.

Barista-Team Member, 02/01/2017 to 05/01/2017

Green Cafe – New York, NY

Trained new team members with positive reinforcement and respectful, encouraging coaching.

Controlled line and crowd with quick, efficient service.

Maintained customer satisfaction and compiled customer feedback and recommended service delivery improvements to management. Education:

Bachelor of Dental Surgeon: 2017

Saphena Dental College & Hospital – Dhaka

Thanks & Regards

Tahida Begum

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