Customer Service Registered Nurse

JAMES OWENS

Greer, SC ***** 864-***-**** ********@*****.***

PROFESSIONAL SUMMARY Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

SKILLS

● Intake and discharge

● Infection control measures

● Strong clinical judgment

● Intravenous therapy

● Medication administration

● Acute care expertise

WORK HISTORY SEPTEMBER 2016-CURRENT

Registered Nurse Springbrook BHS Travelers Rest, SC

● Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.

● Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.

● Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

● Adhered to strict safety measures by carefully determining proper dosages before administering medications.

JANUARY 2006-SEPTEMBER 2016

Registered Nurse Baptist Easley Hospital Easley, SC Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability. Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.

Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions June 1983 -June 2004

Mount Vernon Mills

● Maintenence inspector and machine overhauled in weaving department.

● Maintained machines to insure production was met in department

● Response for audits and training new employees on high speed weaving machines. EDUCATION MAY 2006

Associate of Applied Science: Nursing

Greenville Technical College, Greenville, SC

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