RAMAN JOT KAUR

** ******** ***** +*-***-***-(****)

Email: adrj3t@r.postjobfree.com

Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas and unforgettable positive results. EXPERIENCE

FEBRUARY 2022 – Present

CUSTOMER SERVICE REPRESENTATIVE, CONCENTRIX

• To work independently with time management, organizational and problem-solving skills.

• To provide exceptional client services in engaging clients across multiple channels using a friendly, positive and professional tone

• Organize work information to ensure accuracy and completeness. SEPTEMBER 2021-FEBRUARY 2022

SALES ASSOCIATE/ FILLER, CANADIAN TIRE

Provide a high level of customer service with product expertise and selling skills.

Responds to and handles customer inquiries, requests and concerns in a timely manner.

• Identify low stock levels and maintain inventory accuracy. JULY 2020 – AUGUST 2021

TEAM LEADER, MCDONALD’S

• Resolve customer complaints and ensure health and safety regulations are followed.

• Greeting guests, taking orders and processing payments

• Assembling orders and packaging take-out and delivery. SEPTEMBER 2019 – APRIL 2020

TEAM MEMBER, TIM HORTONS

• Greeting customers and providing friendly guest service.

• Operated the drive-thru window and sales register quickly and efficiently

• Prepares all products as required, following the order monitor to ensure the accuracy of every order.

EDUCATION

AUGUST 2019

COMPUTER PROGRAMMER, LAMBTON COLLEGE

GPA

• 3.2 GPA

HONOURS AND LEARNINGS

• Class Teacher Assistant

• JavaScript, CSS, SQL, MySQL.

MARCH 2017

SCIENCE, BABA BANDHA BAHADUR PUBLIC SCHOOL

GPA/ PERCENTAGE

• 85%

SKILLS

• PROJECT MANAGEMENT

• STRONG DECISION MAKING

• INNOVATIVE

• SERVICE- FOCUSED

LANGUAGES

• ENGLISH

• HINDI

• PUNJABI

2

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