Telemetry Technician Customer Service
Resume:
SHERRI WAGNER
South Hill, VA 434-***-****
Email · ******.*********@*****.***
Highly adaptable and experienced healthcare management professional with background in administration of a rapidly growing, changing healthcare environment. Transitional talent with ability to guide personnel through system-wide changes. Experienced in most widely used computer software, healthcare terminologies and documents processing. In transition to a leadership position where I can effectively lead a health care system to success.
EXPERIENCE
NOVEMBER 2012-PRESENT
UNIT SECRETARY/TELEMETRY TECHNICIAN, VCU Health-Community Memorial healthCenter
Administrative
Perform and manage a variety of clerical tasks involved in preparing, maintaining, and processing patient data. Manage multiline phone system. Process patient location within health system, effectively collect data from other departments for treatment of patients, develop and implement policies aligning with system wide policies for new and current staff.
Clinical
Assist nursing department by monitoring, documenting, and reporting any arrythmias on cardiac patients. Train inexperienced staff on cardiac monitoring, recording and proper documentation.
EDUCATION
AUGUST 2022
BACHELOR OF SCIENCE HEALTHCARE MANAGEMENT, south university
Graduating Suma Cum Laude with 3.7 GPA.
SKILLS
Critical Thinking
Problem Solving
Patient Accounting
Customer Service
Microsoft Office Suite
Delegation
Emotional Intelligence
Strategic Thinking
Decision Making
Conflict Resolution
Teamwork and building
Time Management
Project Management
Coaching and Mentoring
Records Management
Relationship Building
Communication
Functional and Technological
ACTIVITIES
Volunteer for Red Cross 10/2020-11/2021
Documented and organized security information
Implemented emergency issue resolutions to save time and maintain efficiency to diverse issues.
Documented and processed classified materials.
REFERENCES
REFERENCES GIVEN UPON REQUEST
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