KEITH C. HAYES
*** **** ****** *****, **** Worth, TX 76112 C: 817-***-**** *****************@*****.***
Professional Summary
Seasoned, performance-driven, and accomplished professional with extensive experience in directing all aspects of
Human Resources and Compliance Operations. Confidently developed and directed implementation of key policies and
procedures, with expertise in critical areas including employee relations, benefits administration, performance
management and resolution of employee issues and corporate HR concerns. Offering a background in regulatory
compliance and risk management combined with solid experience in identifying and implementing strategies to capture
improvement opportunities within the organization.
Core Competencies
Internal Investigations Policy & Procedure Development
Evidence Collections Report Writing
Compliance & Risk Analysis Benefit Administration
Human Resources Operations Staff Development & Supervision
Employee Relations Document & File Management
Work Experience
DYNCORP INTERNATIONAL/Amentum
Senior Compliance Officer and Investigator 10/2015 to Current
Works closely with the Director, Legal Operations and legal department in the operational execution of ethics and compliance
related initiatives and activities in support of the Compliance COE.
Conducts thorough and objective investigations of employee and third party complaints of misconduct,
improprieties, and potential violations of the company's Code of Ethics and Standards of Business Conduct.
Create and implement short and long-term objectives, goals, and project plans for the Ethics & Compliance
COE.
Assist in the development of ethics and compliance training, communication, and awareness initiatives.
Prepare concise, factual, comprehensive written reports and update investigation database (Ethicspoint) with
current activity in a timely manner.
Senior Human Resources Manager - Lead 08/2014 to 10/2015
Articulates and leads the HR department policies and practices, manages daily activities of the department and
ensures efficient and effective processes.
Directs the company's Human Resources policies in areas of responsibility, subject to senior management input.
Works closely with corporate HR and compliance to modify/shape the corporate HR policies, practices and
strategies to meet organizational needs.
Works closely with the analysis, maintenance and communication of annual enrollment for benefits.
Provides HR support to business development efforts including proposal development, staffing levels and skill mix
and costing.
Responsible for hiring new HR employees and has direct supervision over a 2 Senior Managers and 4
managers.
Human Resources Manager 03/2012 to 08/2014
Specialized in handling complex and sensitive complaints received through the Company Hotline.
Conducted thorough and non-biased investigations of employee complaints of misconduct, improprieties, and
potential violations of the company's Code of Ethics and Standards of Business Conduct.
Ensured that investigations were done to standard and were lawfully and objectively conducted.
Managed policies and programs covering various areas of Human Resources to include training, employee
relations, EEO and recruiting and hiring practices.
Advised leadership, enforced the compliance of DI policies and procedures, and prepared disciplinary
recommendations for senior leadership.
Confidently assumed the role of Senior HR Manager on numerous occasions and worked directly with the Senior
Project Management to resolve issues and concerns.
UNITED STATES ARMY
Senior Human Resources Manager - Kentucky 07/2011 to 12/2011
Oversaw HR staff during the planning and administering of all activities in a Human Resources department that
supported over 700 Soldiers and civilians.
Responsible for all employee relations issues and their health and safety training.
Earned commendations for having the ability to use sound judgment and discretion when dealing with sensitive
issues.
Led the management training of 3 Human Resource Supervisors, 1 legal supervisor and 4 Human Resource
Generalist to provide professional support in the areas of promotions, performance evaluations, awards, payroll
administration, assignments, and customer service.
Senior Human Resources Manager/Logistics Operations Center Manager - Afghanistan 07/2010 to 06/2011
Served as the Employee Relations Manager for over 800 Soldiers, Airmen and civilians while deployed to
Afghanistan.
Used excellent communication skills to interact with all levels of leadership when doing routine inspections,
handling complex investigations and resolving military and civilian EO/EEO issues.
Awarded a Bronze Star Medal prioritizing and planning Employee Relations activities while supervising the
movement of over 800 personnel and over $300,000,000 worth of equipment throughout Afghanistan and the
United States.
Supervised small to medium sized projects that required a quality control program.
Responsible for the logistics of all incoming Soldiers and civilians.
Senior Human Resources Manager - Kentucky 03/2008 to 06/2010
Received commendations for training 4 external Employee Relations Managers in the areas of evidence
gathering, interviewing witnesses and preparing reports for senior level leadership.
Established classes on sexual harassment, discrimination and diversity management.
Effectively briefed senior level leaders quarterly on their role as standard bearers.
Managed a Human Resources section consisting of 3 Human Resource Supervisors, 1 legal supervisor and 4
Human Resource Generalists.
Directly responsible for supporting over 700 employees in various areas to include promotions, performance
evaluations, awards, passports, payroll administration, assignments, and training and development.
Senior Human Resources Manager - Kentucky 09/2007 to 03/2008
Accountable for being the subject matter expert on equal opportunity laws and diversity in the workplace.
Constantly administered equal opportunity training to an organization of over 2,900 Soldiers.
Praised by senior leaders for having a vast knowledge on the specifics of conducting internal investigations and
reviewing all senior level reports.
Managed 5 Human Resource Supervisors, and 9 Human Resource Generalists to ensure the best support was
given in the areas of promotions, performance evaluations, awards, payroll administration, and assignments.
Excelled in the additional appointed duties of Mail Officer and deployment trainer.
Assistant Inspector General - Germany 10/2006 to 08/2007
Supervised 7 Assistant Inspectors General to confirm that quality Inspector General coverage was given to over
4,500 Soldiers, civilians and family members.
Provided the commanding general with a continuous assessment of operational and administrative effectiveness
of the unit infrastructure.
Conducted a plethora of inquiries and investigations ensuring compliance with Army policies and regulations.
Performed quality inspections at facilities and throughout various departments.
Assistant Inspector General - Germany 09/2005 to 09/2006
Supervised 5 Assistant Inspectors General in providing quality Inspector General coverage to over 35,000
Soldiers and Civilians while deployed to Logistics Support Area Anaconda in Iraq.
Superbly conducted assistance visits, managed inquiries and inspections, trained senior leaders on the priorities
and intent of the commanding general and managed data and periodical reports on discipline, efficiency, morale,
training and operational readiness.
Assistant Inspector General - Germany 07/2004 to 08/2005
Led highly sensitive investigations in areas that resulted in criminal ramifications for senior level employees.
Provided the commanding general with a continuous assessment of operational and administrative effectiveness
Conducted professional interviews and interrogations of witnesses, suspects, and victims.
Provided quality Inspector General coverage to over 3,500 Soldiers, civilians and family members.
of the unit infrastructure.
Conducted many inquiries and investigations ensuring compliance with Army policies and regulations.
Education and Training
Master of Science: Investigations
University of New Haven
Active Secret Security Clearance
Certificate of Achievement in Six Sigma Green Belt
Villanova University
Ethics and Compliance Course
DynCorp International Investigators Training
Aviation Safety Officer
The Army Institute of Professional Development
Bachelor of Science: Criminal Justice
Troy University
Manager Development Course
The Army Institute of Professional Development
Supervisor Development Course
The Army Institute of Professional Development
Senior Leader Course
Non Commissioned Officers Academy
Inspector General Course
Inspector General School
Equal Opportunity Leader
Defense Equal Opportunity Management Institute
Advanced Leaders Course
Non-Commissioned Officers Academy
Defense Reutilization MKT
The Army Institute of Professional Development
Software Proficiencies
Word Outlook
Excel PeopleSoft
PowerPoint
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