Customer Service Associate

Curriculum Vitae

MISHAL RAI

Address: Plot no **,ashokpuram colony

Varanasi, Uttar Pradesh, 221002

Mobile. 979-***-****

Email: ***********@*****.***

Career Objective

I would like to be a part of an organization where my skills and experience utilized towards the continued growth and have an option to extend my current knowledge. I have set my targets on achieving excellence in career through constant struggle and working in a motivating, challenging and goal oriented environment.

Personal Details

Father name : Ajeet rai

Date of Birth : 06/06/1996

Nationality : Indian

Gender : Male

Religion : Hindu

Civil Status : Unmarried

Languages : English, Hindi,

Summary

• 04 years of experience as Security Executive in Civil Aviation Security regulations and equipment & protocols viz. Inline baggage Screening System, X-BIS x-ray Scanners, Explosive Trace Detectors, Explosive Vapour Detectors, magnetometer/ walk- through metal detector, hand-held metal detector, CCTV, Anti sabotage check.

• BCAS Certified INLINE X - RAY SCREENER.

• CTX OEM Qualified.

• Trained in Computed Tomography X-Ray (CTX)

• In depth knowledge of IATA and ICAO Dangerous Goods Regulations CAT 12

• Valid certification Inline screener, Basic avsec Refresher, DG CAT-12 Training / Certificates

• Basic AVSEC Course conducted by bureau of civil aviation security, Ministry of civil aviation (Govt. of India) Valid upto 07/10/2022

• Inline Baggage Screening Course conducted by bureau of civil aviation security, Ministry of civil aviation (Govt. of India) valid upto 09/09/2023

• DGR CAT-12 conducted by Indian aviation academy Delhi valid upto 08/10/2022 Organizational Experience

Organization: AIRPORT AUTHORITY OF INDIA CARGO LOGISTICS & ALLIED SERVICES COMPANY LTD.

Duration: 20 February 2020 – Till date

Designation: Security Screener

Airport: Lal Bahadur Shastri international airport, Varanasi, INDIA Organization: Tata-Singapore Airlines (VISTARA AIRLINES) Duration: 02 years

Designation: Security Executive

Airport: Lal Bahadur Shastri International Airport, Varanasi, INDIA Professional Qualification

Bachelor of Commerce

University : MGKVP, VARANASI

Year Graduated : MAY 2017

Educational Qualification

High School : Atulanand residential academy, Varanasi Intermediate : ASI College, Varanasi

Personal Skills:

• Qualified service associate with experience in aviation security

• Broad understanding of security environment industries

• Committed to exemplary customer service and personal responsibility

• Polite and professional approach

• Good at co-ordination, documentation and communication

• Able to remain calm in a crisis situation.

Passport Details

Passport No. : 8892986

Issue Date : 02/04/2018

Expiry Date : 01/04/2028

Hobbies

• Running, weightlifting, Bodybuilding, Skipping

• Reading, listening music

IT Skills

• Operating systems : Windows XP, 7,Vista,8

• Application Software : MS-Office Tools, MS Excel, MS Powerpoint, Libre etc. Declaration

I hereby declare that all information stated above is true to the best of my knowledge DATE - 20/06/2022

PLACE - VARANASI ( MISHAL RAI )

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