Entry Clerk Data
Resume:
JEANETTE A. YATES
**** ******* **. *******, ** 381**-***-*** 4816 *EMAIL : ****************@*****.***.
PROFESSIONAL EXPERIENCE:
Agilent Technology, Inc. Memphis, TN
Title - Clerk: 2021- Current
Quality Control: Inspect and ensure final product meets company
Standards. Input product information into computer for correct warehouse storage location.
Future Electronic Southaven, Mississippi
Data Entry Clerk 2017 - 2021
Process orders with verifying and quality control with data entry
Picking orders with processing all information data entry
Lord Tabernacle Christian Academy Memphis, TN
Title - Clerk: 2014-2017
Create a safe, fun, warm and exciting learning environment
Develop math, reading writing skills and motor skills
Provide study guides for developing good behavior habit
Key Results:
Successfully teach 7 students academic requirements
Provide parents with daily progress assessments
EXPRESS SCRIPTS, MEMPHIS, TN
Title - Clerk: 2009-2010
Handle customer service inquiries from members, providers, physicians and internal and external clients related to pharmacy benefits.
Handle all research and resolving problems in a timely manner.
Assist members in understanding and maximizing the use of their pharmacy distribution programs.
Used computerized system to gather information and respond to questions. Document issues and resolutions in a common database.
UAHC HEALTH PLAN OF TENNESSEE MEMPHIS, TN
Title - Clerk: 2000-2008
Answered incoming multi phone lines, assisting members with insurance, healthcare policies, billing and any customer related concerns.
Responsible for faxing, printing, filling and copying records.
Assisted and operated (hearing impaired, TDD) phone lines.
FEDERAL EXPRESS
Title - Clerk: 1986 – 2000
Answered multi phone lines, assisting customers, agents, company owners with executive accounts, billings, claims and policy questions.
Trace lost package with resolution plan to reimbursement of filing claims with refunds.
Screened calls and transferred clients to the appropriate department using varifax machine-coping.
Managed files via faxing and filing.
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