Sales Associate Customer Service
Resume:
KATRINA HUANG
NEW YORK CITY, *****, UNITED STATES 929-***-****
DETAILS
New York City, 10037
United States
****************@*****.***
SKILLS
Adaptability
Attention to Detail
Creative Thinking
Customer Service
Ability to Multitask
Fast Learner
Leadership
LANGUAGES
English
Chinese
PROFILE
A self motivated and reliable person who is looking to actively contribute to high-quality service operations that require friendliness, enthusiasm, and a team member who is creative, independent, and clever. Adept in various social media platforms and committed to utilizing my skills to further the mission of a company. EMPLOYMENT HISTORY
Sales Associate at Brandy Melville, New York City
June 2021 — January 2022
• Accommodated on average 40 customers per day in finding or choosing items and provided alternatives and recommendations that helped generate additional revenue
• Worked overtime during weeks when we were understaffed and improved productivity by keeping the store in check, organizing misplaced products, and keeping the lines moving during busy hours that resulted in decreasing crowds and shorter closing times
• Stocked, cleared, and organized inventory with efficient speed even on days when inventory had to be done alone.
• Managed the store’s floor and merchandise displays in an attractive and captivating manner in order to heighten sales on specific products and encourage people to return
• Provided excellent service and communicated with customers in a friendly and outgoing attitude, while still completing tasks and working the register 10% faster than the average associates
Gelato Server/Barista at Bambina Blue, New York City March 2022 — Present
• Regularly cleaned workstation, tables, and machines to ensure they met hygienic standards
• Greeted and assisted multiple customers a day with gelato samples and reccomendations based on their preferences and upselled our items to increase sales and profit
• Took beverage/food orders and prepared and served them with effectiveness and presentability
• Maintained proper inventory and setup displays for new items in order to present an enjoyable environment
• Demonstrated food and drink beverage knowledge and utilized skills from coffee training
EDUCATION
Success Academy HSLA, New York City
August 2018 — February 2021
• Maintained a 3.6 GPA while enrolled in AP classes and succeeded in being placed in honor classes every year
• Accomplishments and Extracurriculars: New York regents requirements completed, Drumline club, Jazz club, Conservatory Dance Company member, Theater such as One-Acts, In The Heights musical, and Macbeth theatrical play, Off-Broadway Theatre Row Studios member
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