Equipment Operator Customer Service

JERRETT DRESSLER

***** ****** ****** **. ***** Valley, Ca 92308 phone:760-***-**** Email: ***************@*****.***

Summary

Highly ambitious, motivated, natural leader who clearly communicates goals, demonstrates highest of integrity, ethical business practices, and consistently exceeds expectations, with a firm desire to help people achieve their goals.

Skills

Skilled problem solver

Shipping/Receiving

Consistently exceeds expectations

Staff training/development

Natural leader

Excellent communication skills

Work History

Overnight Coach/ Co Manager 10/2020 to 4/2021

Wal-Mart

Responsible for all aspects of store operations in the absence of the store manager.

Assistant Store Manager 8/2019 to 10/2020

Wal-Mart

Assist in all the daily functions of the store, managing, delegating, and meeting store goals.

Caps Supervisor 3/2017 to 8/2019

Wal-Mart

Assist in training and development of associates in the Top Stock program, guide associates in practicing “one best way",

Delegating and follow-up on execution of tasks by “coaching by walking around”

Overnight Support Manager 4/2015 to 3/2017

Wal-Mart

Assist in planning for store representation, overseeing execution of stocking freight, and training and developing associates

to meet and exceed company expectations.

Front End/Backroom Zone Manager, 11/2013 to 4/2015

Wal-Mart— Apple Valley, CA

Accurately/efficiently perform front end operations, simultaneously guide successful back room merchandise/inventory management. Delegate work assignments/monitor associates' progress until task completion.

Fashion/Home Merchandise Supervisor, 03/2013 to 11/2013 Wal-Mart

Assist multiple department operations. Oversee associate cooperation regarding store policies, procedures, and safety standards. Ensure accurate merchandise pricing/item availability/customer satisfaction through competent management skills. Help management interview, train, and evaluate associates.

TLE Service Supervisor, 07/2012 to 03/2013

Wal-Mart

Ensure associates follow service area policies/procedures and compliance with applicable laws/regulations. Veri& regular equipment maintenance/repair and required documentations remain up-to-date. Demonstrate integrity, ethical business handling, and enthusiasm.

2nd Shift Inventory Supervisor/Secondary Support Manager, 04/2010 to 07/2012 Wal-Mart

Accurately manage back room inventory. Unload delivery trucks. Ensure customer satisfaction through clear communication, product knowledge and availability.

Hardware Department Manager, 09/2009 to 04/2010

Wal-Mart

Oversee departmental operations, demonstrate exceptional customer service, analyze sales, order inventory, copy keys, and mix paint.

Toy Sales Floor Associate, 11/2008 to 09/2009

Wal-Mart

Provide excellent customer service with accurate/knowledgeable information. Check back stock for items not on shelves. Organize displays.

Day Maintenance 05/2008 to 11/2008

Wal-Mart

Organize and maintain safe work environment. Efficiently perform maintenance/cleaning tasks. Practice proper hazardous materials handling/disposal procedures.

Overnight Maintenance Associate, 07/2007 to 05/2008 Wal-Mart

Maintain store maintenance standards, practice safe work habits, operate heavy machinery, and other miscellaneous job duties.

Accomplishments

15 Years "Accident Free"

" Associate of the Month" [October 2010], “Happy to Help" April 2017

2009 Victorville remodel supervisor

Four star certified automotive technician

Licensed power equipment operator and trainer

References available upon request

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