Security Officer Customer Service
Resume:
Mercy Health Security Officer Level *
Work History
Contact
Christian Murillo
Component Security Officer with several years experience in law enforcement and customer service industry. Expertise in conducting investigations and writing detailed reports. Extensive knowledge of law enforcement practices, investigation techniques and security equipment operation.
Level 2 Security Officer
Mercy Health Hospital, Rockford, Il
Patrolled and monitored premises in company
vehicle and by foot.
Executed security rules and procedures and calmly
and promptly escorted non-compliant individuals
out of building.
Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing
procedures.
2021-02 -
Current
Security officer
AMERICAN SECURITY AND INVESTIGATIONS, Beloit, WI
Conducted BI-hourly patrols of key areas to spot and control security concerns.
Monitored central alarm systems for fire, intrusion and duress alarms and responded to varied
emergencies weekly.
Secured personal and company goods against
robbery, vandalism and illegal entry.
2020-10 -
2021-02
Basic Recruit Law Enforcement Academy
Blackhawk Technical College, Janesville, WI
Apprehended suspects, read Miranda Rights and
transported offenders to jail.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Completed paperwork and processing duties for
2020-01 -
2020-07
Address
Beloit, WI, 53511
Phone
**********@******.***
Skills
Patrol techniques
Accident investigation
Investigation procedures
Traffic laws
Interrogation techniques
De-escalation techniques
Report writing
Self-defense training
Defensive tactics training
Languages
Spanish
incoming inmates and arrestees, including booking
documentation, fingerprints, and medical history.
Initiated collaboration between community
members and police department to strengthen
communication and trust.
Determined appropriate course of criminal
prosecution by analyzing and evaluating
information.
Executed operational protocols for criminal and
non-criminal violations.
Product Picker
Dollar General Warehouse, Beloit, WI
2018-05 -
2018-09
Business Manager
Soapy Monkey Automotive Detailing, Beloit, WI
Created, managed and executed business plan
and communicated company vision and objectives
to motivate teams.
Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
Developed and cultivated lucrative relationships
with both new and existing clients through effective communication and exemplary interpersonal skills.
Recruited, hired, mentored and trained staff on
business procedures, policies, duties and customer care methods.
2017-06 -
2017-12
Education
Rugby, Wrestling, MMA and CrossFit
Bachelor of Science: Criminal justice
College of Letters And Science, University of Wisconsin - Whitewater, WI
2016-09 -
2019-05
I love sports because they are challenging in nature and they require dedication and discipline in order to succeed in them.
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