Customer Service Team Member
Resume:
Pomona CA *****
************@*****.***
Leslie Perez
SKILLS
● Great customer service
● Quick on my feet
● Fast Learner
● Great communication skills
● Great at working with others and in teams/groups
● Always willing and excited to learn new things
EXPERIENCE
Hot Topic Inc, Industry Hills— Seasonal Picker
June 2019 - August 2019
● Picking online orders throughout the warehouse
● Making sure to pick a certain number of orders in a set amount of time
● Always on feet and working quickly and efficiently to
● Making sure orders are correct and in good condition before shipping
● Packing orders to be shipped out
Blaze, Foothill, La Verne — Team Member
August 2019 - August 2020
● Prepping foods for morning and night shifts
● Working back and front of store
● Lots of efficient multitasking
● Making sure to learn and know all positions such as order taking, cashier, working over, working line, working online orders, working on curbside pickups
● Making sure guests are receiving great customer service and are enjoying their orders
● Making sure that store is safe and clean
● Deep cleaning at night during closing hours for morning shift
● Lots of fast pace work and always on feet
Target, Central Ave, Claremont— General Merchandise Team Member August 2020 - December 2020
● Picking out certain amount of products under a set amount of time in back of store warehouse
● Lots of heavy lifting and pushing
● Lots of multitasking
● Always on feet walking back and forth throughout store
● Very fast pace work with lots of set time goals
● Pushing flats back and forth throughout store
● Working and fixing store displays and aisles
● Organizing and pushing products into their set locations throughout the store
● Working in different departments throughout store
● Making sure that all different task for each department are learned and known
● Making sure to stop and help guests with whatever they ask and make sure that they are always satisfied
● Making sure store is safe, clean, and well organized Starbucks, Fairplex+I-10 Fwy, Pomona - Barista *opener* December 2020 - Currently Working Here
● Creating customer connections
● Making customized beverages fast and efficiently
● Lots of multitasking between multiple positions
● Communicating with team members constantly throughout the shift
● Meeting window time goals for the store
● Opening and closing tasks to make sure store is clean and ready for the current and incoming team
● Memorizing numerous drink recipes and being able to suggest or repeat back drinks that customers may like or want
● Making sure customer is satisfied with the quality of their beverage and overall experience
EDUCATION
West Covina High School, West Covina— High School diploma September 2015 - June 2019
Mt. San Antonio College, Walnut—
Associates Degree in Film and Television studies
Associates Degree in Communications (still in progress) September 2019 - Currently Enrolled
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