Customer Service Support
Resume:
Faniea Harris
Jacksonville, AR *****
******.******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Team Manager
Panera Bread
March 2015 to April 2021
north Little Rock
Translated and assembled business requirements into detailed, production-level technical speci cations, detailing new
features and enhancements to existing business functionality. I also Handle Money, Make truck orders, Customer Call support Etc. Very Driven as well as a Good leader and listener. I’ve also worked in Warehouse at Dillard and Foco as well Last attended January 2022 Education
High school diploma
Skills
• Business Requirements
• Test Cases
• Visio
• User Acceptance Testing
• Data Warehouse
• Warehouse experience
• Customer support
• Order entry
• Mac OS
• iOS
Assessments
Customer service — Proficient
January 2022
Identifying and resolving common customer issues
Full results: Proficient
Warehouse safety — Familiar
April 2022
Using safe practices in a warehouse setting
Full results: Familiar
Sales skills — Familiar
May 2022
Influencing and negotiating with customers
Full results: Familiar
Written communication — Familiar
May 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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