Customer Service Call Center
Resume:
ANNETTE LUPARDO
Riverside, CA 92503
*********@***.***
Professional Summary
Dependable, hardworking and focused on completing work quickly and accurately. Equipped for fast paced work and changing daily needs. Excellent customer service skills and detail oriented. Works well independently or as a team player. Quick learner with great communication skills.
EXPERIENCE
12/2008 - PRESENT
Walmart, Colton, CA - Personal Shopper/Department Manager
●Serve customers by picking, packing and dispensing orders of various sizes using handheld electronic devices and obtain consistent repeat business based on service and quality.
●Efficiently ran 3 departments at the same time as a department manager and helped train and mentor new associates.
●Other duties included price changes, stocking, inventory and unloading trucks.
3/2007 - 5/2008
Moss Dodge, Riverside, CA - Service Department Cashier
●Answered service calls and charged out customers after repairs and balanced the cash register daily.
●Prepared invoices, maintained records and updated records.
●Supported service writers..
SKILLS
●Customer service - 10+ years
●Retail/leadership - 14+ years
●Receptionist/ Call center - 5 years
EDUCATION
Santa Ana Valley High School - Diploma
Cal Poly Pomona
Santa Ana College
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