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Customer Service Security Guard

Location:
California
Posted:
June 26, 2022

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Resume:

*/**/**** ***** ******

https://www.usajobs.gov/Applicant/Document/Resumes 1/2

Esmeralda Topete

**** ****** ** *** *

Oceanside, CA 92056 United States

Mobile: 760-***-**** - Ext:

Email: adri82@r.postjobfree.com

Work Experience:

Rancho Santa Fe Security

1991 Village Park Way

Encinitas, CA 92024 United States

01/2019 - Present

Hours per week: 50

Armed Security Guard

Duties, Accomplishments and Related Skills:

o Enforce regulations and requirements for residents and citizens to ensure protection against unwarranted threats and disputes.

o Conducted safety training to ensure the proper handling of firearms. o Analyzed incidents and provided recommendations for risk mitigation and avoidance to maximize safety for all participants.

o Performed parking enforcements to ensure adherence to parking rules and regulations. o Monitored the grounds to ensure the safety of occupants and isolate potential threats, disturbances, or signs of theft or intrusion.

o Developed incident reports, photos, and statements to ensure proper record keeping and facilitate investigations.

Supervisor: Maria Alcaraz (1-800-***-****)

Okay to contact this Supervisor: Yes

Military Deli Bakery Services

Bldg. 20850 MCB

Camp Pendleton, CA 92056 United States

07/2011 - Present

Hours per week: 40

Assistant Manager

Duties, Accomplishments and Related Skills:

o Manage inventory articles and perform quarterly audits to ensure alignment with company policies and guidelines.

o Facilitate communications with vendors and third parties to aid operations and maintain appropriate supply levels.

o Oversee schedule, milestones, and training for a team of 12 associates. o Manage all invoicing and records management for accounting purposes to facilitate auditing and reporting for supervisors.

o Validate performance against targets and ensure alignment with forecasts and predictions. o Provide direction and support to ensure compliance with food and safety standards in the preparation and storage of food and materials.

o Manage the delivery of items and oversee the operation of equipment including pallet jacks. o Engage with customers and provide resolutions to conflicts, maintaining high levels of customer service. Supervisor: Yasmin Martinez (757-***-****)

Okay to contact this Supervisor: Yes

Allied Universal Security

10680 Treena St. Ste 450

San Diego, CA 92131 United States

3/21/2021 Print Resume

https://www.usajobs.gov/Applicant/Document/Resumes 2/2 01/2019 - 06/2020

Hours per week: 32

Security Guard

Duties, Accomplishments and Related Skills:

o Leveraged skills in conflict resolution and risk mitigation to secure locations and remove unauthorized personnel from retail stores.

o Inspect systems to validate operational use and ensure equipment hasn’t been tampered with or damaged. o Patrolled and investigated incidents in facilities to minimize threats and identify potential signs of disturbance. o Prepared incident and patrol reports to facilitate dispatchers and customer service agents in handling customer inquiries.

Education:

Barstow Community College Barstow, CA United States Some college (no degree)

Language Skills:

Language Spoken Written Read

Spanish Advanced Advanced Advanced

English Advanced Advanced Advanced

References:

Name Employer Title Phone Email

Jill Lloyd Manager 760-***-****

Toby Estrada Deli Specialist 714-***-****

Edgar Topete Federal Prison Corrections Training Officer 760-***-**** Indicates professional reference

Additional Information:

Skills & Areas of Expertise:

Risk Mitigation, Operational Management, Regulation Enforcement, Customer Service, Team Building, Records Management, Firearm Safety, Food Safety, Heath & Safety Regulations



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