Electrical Helper Customer Service

Errick D. Hightower

**** ********* *** ********, ******* 30071 Phone: 404-***-**** E-mail: **************@****.***

Administrative, Organizational Development Specialist

Detail oriented administrative, organizational development specialist, offering excellent service to executives, employees and stakeholders. Exceptional time and project manager with a proven track record for successfully navigating information systems, juggling multiple projects, coordinating organizational processes, and ultimately getting results. Adept at building relationships, unflappable under pressure, and accustomed to anticipating and responding to competing priorities. Able to shift focus as necessary to achieve intended outcomes. Strong planner, and resourceful problem solver, who works well, both, independently and as part of a team. High personal standards and ability to meet tight deadlines with uncompromised quality in work products.

Core Competencies

•Office management

•Database administration

•Records management

•Spreadsheets and report preparation

•Event planning and management

Academic Credentials

Central Georgia Technical College Graduation date: May 2006

•Relevant coursework includes:

•Computer Applications I & II Courses

•Industrial Electrical Technician

Professional Performance Highlights

Dart Container July 2016-Jan 2019

Warehouse Leader Lithonia, Georgia

Load or unload trailers efficiently and accurately either by hand or forklift

Complete necessary paperwork accurately

Take inventory as required and manually stack, re-stack or repackage warehouse stock and stack Gaylord boxes

Pick-up and remove trash

Lift and stack up to 50lbs on a repetitive basis

Transport production, print and inventory stock from production floor to warehouse with forklift

Retrieve and mix bead material

Operate densifier, baler, sweeper and scrubber

Perform miscellaneous tasks as directed by Supervision

Supply Technologies July 2016-Aug 2018

Warehouse Manager Suwanee, Georgia

Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.

Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.

Controls inventory levels by conducting physical counts; reconciling with data storage system.

Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.

Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.

Maintains warehouse staff by recruiting, selecting, orienting, and training employees.

Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

Supply Technologies June 2015-2016

Floor Supervisor Suwanee, Georgia

•Accomplishes warehouse human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.

•Meets warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements.

•Meets warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.

•Moves inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related departments.

•Delivers supplies and equipment to departments by receiving and transferring items.

•Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements.

•Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data.

•Secures warehouse by turning alarms on; testing systems.

•Keeps equipment operating by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs.

•Updates job knowledge by participating in educational opportunities; reading technical publications.

•Accomplishes warehouse and organization mission by completing related results as needed.

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Erling Klinger July 2014-2011

Machine & Automation Operator Flowery Branch, Georgia

•Carry out production, inspection, packaging and machine operation duties

•Set up machinery and ensure all materials are readily available

•Effectively monitor production equipment

•Assist the shop technicians and materials clerk as necessary

•Perform appropriate duties as assigned by management

•Maintain a safe and clean work space

•Follow established safety rules and regulations

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Toys R. Us Distribution July 2009-2011

Machine Operator McDonough, Georgia

•Operate conveyor belt to move objects.

•Control speed and route of objects.

•Take orders to have materials, products, or machinery moved.

•Wait for incoming shipments and estimate delivery times.

•Join sections of conveyor frames at temporary working areas, and connect power units.

•Clean conveyor belt and remove debris.

•Oil belts to ensure they move properly.

Move, assemble, and connect hoses or nozzles to material hoppers, storage tanks, conveyor sections or chutes, and pumps.

•Position deflector bars, gates, waterfalls and another material conveyor divert flow from the conveyor to hot springs.

•Adjust the gate pumps, conveyor, or auxiliary equipment of position, speed, timing and material flow.

•Inform supervisor of conveyor operator.

•Clean and maintain hand sterilization machinery and office equipment, tools, shovels, brooms, chemicals, pipes, lubricant.

•Load, unload, or adjust materials or products on conveyors by hand, by using lifts, hoists, and scoops, or by opening gates, chutes, or hoppers.

•Observe conveyor operations and monitor lights, dials, and gauges, in order to maintain specified operating levels and to detect equipment malfunctions.

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Proof of the Pudding March 2011-Present

Supervisor College Park, Georgia

Experience working in a customer service-oriented environment

Previous event management experience preferred

Awareness of safety concerns and risk management, available through training

Ability to provide positive customer service

Awareness of, and appreciation for, individual uniqueness and diversity

Commitment to student development, leadership and teamwork

Excellent oral and written communication skills

Ability to provide a welcoming, inclusive environment for participants

Background involving club participation and/or advising is desirable

Experience in administrative work, supervision, advising, and/or public relations is preferred

Local Union 834 September 2007-2009

Electrical Helper/Laborer Atlanta, GA

•Assist in installing electrical systems, either below 40,000 watts or above.

•Install sound systems, security systems and voice and data systems.

•Install lighting, electrical outlets, and circuit breakers.

•Thread conduit ends and connect couplings and conduit fittings using wrench.

•Secure brackets to bulkheads with screws and bolts and pull wires through conduit leading to connection boxes, switch panels, and other terminals.

•Use tools such as conduit benders, screwdrivers, pliers, knives, hacksaws, and wire strippers.

•Replace faulty circuit breakers, fuses, switches, electrical and electronic components, or wire.

•Replace old fuse boxes.

•Hook up appliances for power.

•Install new lighting and ceiling fans.

•Repair motors, transformers, generators, and electronic controllers on machine tools and industrial robots.

•Consult with engineers, engineering technicians, line installers and repairers, or industrial machinery mechanics and maintenance workers when performing installations.

•Rewire homes and businesses.

•Assist in home inspections.

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References

Professional references provided immediately upon request.

Contact this candidate