Data Entry Center Agent
Resume:
Najala Carter
******@***.***
OBJECTIVE
To secure an entry level position with opportunity for advancement, where I can utilize my skills to help my prospective employer to reach the company's goals.
EMPLOYMENT HISTORY
Flex n Gate
Machine Operator
09/2018 - Present
Able to perform general light troubleshooting of machinery to determine problem, Operate various types of tools and equipment safely and efficiently.
Performance Driven Workforce (Roush)
Test Evaluator
03/2016 – 08/2018
Test driver evaluate pre-production vehicles, providing feedback on issues, vehicle function, comfort and performance. As a test driver I drive in small groups on designated routes for 8 hour shifts while performing test procedure.
Amazon, Brownstown, MI
Warehouse Worker
03/2016 – 01/2018
Maintain quality service by following organization standards Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations. Contributes to team effort by accomplishing related results as needed, coordination, Organization, Planning, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Equipment Maintenance, Data Entry Skills.
U.S. Postal Services, Detroit, MI
Mail Clerk
11/2015 – 12/2015
Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork. Sort mail for delivery, arranging it in delivery sequence. Hold mail for customers who are away from delivery locations. Bundle mail in preparation for delivery or transportation to relay boxes. Leave notices telling patrons where to collect mail that could not be delivered.
Belfor, Ann Arbor, MI
Call Center Agent
03/2015 - 08/2015
Independently and professionally respond to incoming emergency calls from a National Customer Base, assist customers with concerns and distribute all relevant detailed data from the call to appropriate BELFOR On Call staff or office by phone calls and emails. Maintain a customer base to include detailed data entry into web based third party applications that include multi-tasking.
Chrysler Financial Services, Troy, MI
Center Operations Assistant
09/2000 - 12/2012
Process payments and payoffs,sort,document and mail payoff/payment checks that come to the center, process returned payments, refund overeages on account reconcile accounts(correcting payments, waiving fees, complete monthly reports,order title and lien releases).
Chrysler Financial Services, Troy, MI
Title Clerk
Receive incoming titles, and rd 108's, review titles for accuracy and document receipt of titles on title log in cass history. Maintain proper controls to ensure the integrity of the title log, follow up on titles not received and order the necessary duplicate titles, handle requests for title transfers, send titles to appropriate destinations(customers, dealers, auctions), maintain proper follow up system to system to ensure compliance with iso procedures.
EDUCATION
Present
Major: Pre-Law
Wayne State University, MI
Certificate
Major: Phlebotomy
Crockett Vocational Center, MI
Associate/Certificate
Major: Substance Abuse/Mental Health
Wayne County Community College, MI
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