Data Entry Customer Service

Laura Nagy

**** *********** *** ********, ** ****0

614-***-**** *********@***.***

Education

Licking Heights High School

High School Diploma

Graduation Date: June 1981

Licking Count Joint Vocational School

Title of Class

Certificate of Completion

Graduation Date: June 1981

Work Experience

Current Employer

OCLC – Dublin, Ohio

Metadata Specialist III: April 1989 - Current

Responsibilities:

·Cataloging of library materials (including Books, Audiobooks, eBooks, eAudiobooks, DVDs, and BluRays) into a Database for World Wide use

·Writing specifications to meet libraries standards by analyzing their in house workflow

·Creating Function Keys and Text Strings to use for reoccurring data

·Adhering to a production level set by Department Leaders

·Mentoring new staff members

·Recording and reporting of correct data for billing

Current Employer

Kohls – New Albany, Ohio

WJM Lead: November 2013 – Current

Responsibilities:

·Proficient in customer service, covering for managers as needed, and training of new employees

·Processing new freight quickly and efficiently

·Unloading inbound freight

·Keeping the sales floor neat and organized

Activities

Licking Heights Marching Band Parent Volunteer [2007-2012]

Licking Heights Volleyball Parent Volunteer [2008-2013]

Licking Heights Athletic Boosters Volunteer [2007-2013]

Licking Heights Athletic Boosters Concession Stand Lead [2010-2013]

Skills

Proficient in Microsoft Office Attention to Detail

Verbal Communication Skills Computer Proficient

Analytical Skills Organized

Interpersonal Skills Data Entry

References

David Maynard 740-***-****) Mark Gavin 614-***-****)

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