Voice Process Non

MATHANKUMAR G

E-mail:*************@*****.***

MobileNo:994-***-****

*/**,

South street, Alampatti

Namakkal-637020

Date of Birth: 12th May’88

Objective:

To become a successful professional in the field of BPO Industry and to work in an innovative and competitive world.

Summary of Skills:

Able to work as an independent and in team environments.

Having 1+ Years of Experience at Domestic Call Center.

Having 2 + years of experience in Accenture services Pvt ltd.

Interested to facing challenges in the work.

I have experienced in quality check on the transaction done by the associates.

Education:

BSC in [COMPUTER TECHNOLOGY] from [Muthayammal Engineering College, Rasipuram] With First Class [69%] in final Year (2008).

HSC Passed in First class, [61%] from [The Gugai Higher secondary school Gugai, Salem-6]

SSLC Passed in First class,[75%] from[Vasavi Higher secondary school, Shevapet,Salem-2 ].

Experience:

1 Year Experience in Domestic Voice Process (Customer support Executive) at Sparsh Bpo Services.(Oct 2010-Oct 2011).

Nature of work:

It is an ICICI Bank credit card collection Process Daily Basis We are calling to the customers who are all not making the payment ondue date Just call to those customers and remind them for Making Payment .

10 Months of Experience in Enrollment & Billing(Us Health Care Non- Voice Process) at Ikya Human Capital Solutions Pvt ltd .,deputed at Accenture Services Pvt ltd.(Feb 2012-Jan 2013).

1 year 8 monthsof Experience in Enrollment &Billing (Us Health Care Non-Voice process) at Accenture services Pvt ltd.(Jan 2013-Sep 2014).

Nature of work:

It is an Us health Insurance Non voice Process We are getting Customer information from the client in US daily basis. Analyzing the customer information in the form, basis of guidelines given by the client Whether the informations are correct we enroll the customer into the corresponding insurance plan. If provided customer information in the form not matching to the guidelines given by the client those kind forms return to the client for missing information.

1 + years Experience in Marketing executive at Shriram General Insurance company Ltd July 2018- Feb 2020).

2 + Years of Experience in Gold apparaiser at IIFL Finance limited.(Feb 2020-Till date).

Declaration:

I here by declare that all the above information’s are true to the best of my knowledge and belief.

Place : Yours Sincerely,

Date : Mathan Kumar G

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