Davell Toles
Atlanta, GA *****
***********@*****.***
Summary
I am skilled in satisfying a customer/group needs professionally, using my state-to-state experiences in dealing with many situations/people in the Coach Transportation industry.
Skills
CDL B, Passenger endorsement
College courses completed: -Accounting 1&2, Economics 1&2, Calculus, Business Tech/Communication, Communication/Speech, Disk Operating Systems, Marketing, Management Principles, Spreadsheets, Small Business/Entrepreneur, Quality Management
Experience
April 2022 - Current
Atlanta Premier Charters Atlanta, GA
Professional Coach Operator
Used GPS navigation to follow routes and avoid potential construction or traffic delays.
Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
September 2015 - Current
Getaway Tours Milan, MI
Professional Coach Operator
Charted upcoming routes using both GPS technology and maps.
Operated bus professionally and interacted with passengers to foster pleasant rides.
September 2007 - July 2015
Regional Transportation District Denver, CO
City Bus Operator
Transported passengers on predetermined routes while obeying traffic regulations.
Provided route, schedule and fare information to passengers.
August 1993 - May 2006
Lear Corporation Monroe, MI
Bargaining Committee Representative
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education and Training
June 1992
Monroe County Community College Monroe, MI
Associate of Science Business Administration/Communication