Customer Service Store Manager
Resume:
DeLaun A. Spencer
Atlanta, GA 30344
*********@*****.***
Objective: Seeking a challenging store management position where I can utilize my multiple years of experience in the food industry to contribute management/leadership and interpersonal skills to the benefit of the organization.
Areas of Focus
Leadership
Customer Service
Inventory Management
POS Systems
Scheduling
Work Experience
Subway (Store Manager)
Atlanta, GA 01/2007-Current
Ensure customer orders were created correctly.
Handled store opening and closing on a daily basis, including cleaning.
Preparing and serving food.
Trained, managed, and guided other cooks.
Prepare employee schedules and truck orders
Royer Greaves School for the Blind (Community Support Associate)
Paoli, PA 01/2019-10/2019
Ensure that individuals are regularly eating nutritional meals.
Inform program Director of unusual situations that impact safety.
Ensure that individuals are not left unsupervised.
Be knowledgeable of and responsive to each person’s Individual Service Plan
Panda Express (Manager) Philadelphia, PA 01/2018-12/2018
Open store each day on time.
Assisted employees with scheduling concerns and questions.
Checked food temperatures regularly to ensure safety standards were met.
Operating Kitchen equipment.
Long John Silver’s (Team Leader/Trainer) Orlando, FL 01/2004-06/2007
Kept papers products and food items stocked.
Trained new employees to meet safety standards.
Created sandwiches on demand for customers.
Unloaded food supplies from distributor trucks.
Education
Continental Academy High School; Miami Lakes, FL (2001)
Certifications
ServSafe Certification (2019)
Additional Skills
Proficient with Human Management, Leadership Skills, Excellent Communication Skills, Team Player, Skilled in Microsoft Office, Word, Excel and PowerPoint
References Available Upon Request:
Contact this candidate