Office Assistant Customer Service

Jamilah Vargas

***** *. ******* **. ********, AZ 85138

*******.******@*****.*** Telephone: 917-***-****

QUALIFICATIONS SUMMARY

CUSTOMER SERVICE Interacted well with co-workers and customers providing excellent customer service. Managed orders and accompanying financial transactions. Negotiated resolved customer concerns. Assisted student’s and staff departmental inquiries.

SALES Cold call sales. Responsible for daily receipts and cash register reconciliation. Solicited donations from university alumni. Sold tickets at major athletic events. Conducted product surveys.

ADMINISTRATION Tracked program results on a daily basis and assisted project manager with field personnel. Managed reservations and was responsible for all clerical duties, phone triage and forms management. Provided support to back office and senior executive marketing team. Generated and distributed portfolio analysis mutual fund reports for clients.

EMPLOYMENT HISTORY

03/20-Present Fry's Food Stores

Click-list/Cashier

01/20-Present PF Chang's Restaurant

Server

Chandler, AZ

10/04-02/16 Bancard Services Inc. Customer Service Agent

Ft. Lauderdale, FL.

01/02-03/04 Gap, Inc. Sales Associate/Cashier Miami, FL

01/02-03/04 Marketing Division Vendor Athletic Dept. FIU, Miami, FL

08/02-04/03 Athletic Department Office Assistant FIU, Miami, FL

09/01-12/01 Madison Medical File Clerk

New York, NY

01/01-05/01 Market Facts Incorporated Telemarketing Interviewer New York, NY

06/00-08/00 Prudential Securities Incorporated Office Assistant New York, NY

EDUCATION

8/01-4/04 Florida International University, Miami, Florida

B.A., Sports Management with business emphasis

Contact this candidate