Mirlande Desir
Las Vegas, NV *****
********.*****@*******.***
Efficient Team leader patient access with four years of experience in one of the largest health care facilities who handles multiple tasks, while providing superior service to patients and their families. Skilled in admission and registration, insurance verification, billing and coding, looking for a position in a reputed health Care facility, where to enhance my skills. Core Qualifications
Authorized to work in the US for any employer
Work Experience
Customer service rep
C3CONNECT
Work from home
Financial Counselor
Northwell - South Side Hospital - Bay Shore, NY
March 2015 to April 2019
Provided premier patient service efficiently coordinating admission processing and release paperwork for more than 75 patients daily in the emergency
department.Processed patient paperwork for outpatient procedures and testing in ED. Answered and transferred calls relayed messages and answered
general emergency department questions. Distributed information to other departments as requested. Translating diagnoses into numerical codes, payment posting, checking insurance claims, updating medical records, assisting uninsured patients and solving inconsistencies Education
Associate in healthcare Management
Sanford-Brown Institute-New York - Melville, NY
2006 to 2007
Skills
EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS (10+ years), Typing (10+ years), payments (4 years), Medical Records, Clerical, EMR, Management, Medical Records, Scheduling, Word, claims, CPT, Medical Billing, Customer Service Skills, Data Entry, Microsoft Office, Excel, 35 wpm (4 years), Collections, Insurance Verification, Outlook Additional Information
• Computer skills
• Typing proficiency at 35 wpm
• Collects point of service payments, as required
• Admission and registration procedure
• Explains hospital regulations to patient and answers questions concerning hospitalization.
• Performs chart processing and reconciliation.
• Directs or assists patients and/or visitors to appropriate department
• Outstanding written and verbal communication skills