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Customer Service Representative

Location:
Kingston, Saint Andrew, Jamaica
Posted:
June 22, 2022

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Resume:

SHELLY ANN DRECKETT

Cypress Hall District, Red Hills P.O, St. Andrew

Telephone: 876-***-****/876-***-****

email:adrhl6@r.postjobfree.com

adrhl6@r.postjobfree.com

OBJECTIVE : To use my skills in enhancing myself and the Company.

EDUCATION

01/09/2017 Colbourne College (Incomplete)

07/2012-11/2012 INSTITUTE FOR WORKFORCE EDUCATION AND DEVELOPMENT

Certificate in House Keeping level 1

01/2012-03/2012 GARMEX HEART ACADEMY

Certificate in Interior Decorating level 1

09/2008-30/2008 B-CAN BUSINESS VOCATIONAL TRAINING NETWORK LTD

Certificate in Hotel Front Office agent Receptionist

01/2008-06/2008 HUTTON’S EDUCATION UNIT (CXC)

Information Technology June 2008 (111)

Office Administration June 2008 (111)

English Language June 2001 (111)

Mathematics June 2017 (111) Distinction College

1997-2000 Kingston Technical High School

JOB EXPERIENCES

Customer Service Representative

4/01/2020- Present MailpacLocal

Help customers with complaints and questions.

Give customers information about products and services.

Verifier

11/15/2018-06/08/2019 Electoral Office of Jamaica

Daily verification of the dead and living within Jamaica

Administrator Assistant

01/9/2017- 11/02/2018 Red Hills Baptist Church - St Andrew

To receive and send telephone calls, Delegating with different Clients

Assorting inbound and outbound mail via internet and post

PowerPoint creation and preparing order of services

Organizing committee meetings

Assistant Teacher

02/2014-03/2014 Duhaney Park Primary - Kingston

To assist teachers in the classroom with teaching

To assist teachers with marking test papers

To maintain discipline and order within the classroom.

04/2007 – 30/2007 ICC World Cup - Kingston

Usher

CWC Event Specific

Functioning as a Team

Organizing myself in the Workplace

Event risk and Safety

Volunteer Roles and Responsibilities

09/2003-03/2004 Azans

Store Clerk

Assisting customers with purchases

Packing the shelves in my work area

Writing bills for purchases made by customers

SKILLS: Computer literacy, customer service, Problem solving

REFERENCES:

Rev. Calvin Matthews

Pastor / Counsellor

Cypress Hall/ Red Hills Baptist Church circuit

876-***-****

Angelisa chambers (JP)

Jamaica Defense



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