Customer Service Representative
Resume:
SHELLY ANN DRECKETT
Cypress Hall District, Red Hills P.O, St. Andrew
Telephone: 876-***-****/876-***-****
email:**********@*****.***
*****************@*****.***
OBJECTIVE : To use my skills in enhancing myself and the Company.
EDUCATION
01/09/2017 Colbourne College (Incomplete)
07/2012-11/2012 INSTITUTE FOR WORKFORCE EDUCATION AND DEVELOPMENT
Certificate in House Keeping level 1
01/2012-03/2012 GARMEX HEART ACADEMY
Certificate in Interior Decorating level 1
09/2008-30/2008 B-CAN BUSINESS VOCATIONAL TRAINING NETWORK LTD
Certificate in Hotel Front Office agent Receptionist
01/2008-06/2008 HUTTON’S EDUCATION UNIT (CXC)
Information Technology June 2008 (111)
Office Administration June 2008 (111)
English Language June 2001 (111)
Mathematics June 2017 (111) Distinction College
1997-2000 Kingston Technical High School
JOB EXPERIENCES
Customer Service Representative
4/01/2020- Present MailpacLocal
Help customers with complaints and questions.
Give customers information about products and services.
Verifier
11/15/2018-06/08/2019 Electoral Office of Jamaica
Daily verification of the dead and living within Jamaica
Administrator Assistant
01/9/2017- 11/02/2018 Red Hills Baptist Church - St Andrew
To receive and send telephone calls, Delegating with different Clients
Assorting inbound and outbound mail via internet and post
PowerPoint creation and preparing order of services
Organizing committee meetings
Assistant Teacher
02/2014-03/2014 Duhaney Park Primary - Kingston
To assist teachers in the classroom with teaching
To assist teachers with marking test papers
To maintain discipline and order within the classroom.
04/2007 – 30/2007 ICC World Cup - Kingston
Usher
CWC Event Specific
Functioning as a Team
Organizing myself in the Workplace
Event risk and Safety
Volunteer Roles and Responsibilities
09/2003-03/2004 Azans
Store Clerk
Assisting customers with purchases
Packing the shelves in my work area
Writing bills for purchases made by customers
SKILLS: Computer literacy, customer service, Problem solving
REFERENCES:
Rev. Calvin Matthews
Pastor / Counsellor
Cypress Hall/ Red Hills Baptist Church circuit
Angelisa chambers (JP)
Jamaica Defense
Contact this candidate