Customer Service Data Entry
Resume:
Latasha R Jackson
Baton Rouge, Louisiana 70819
***- ***-**** (Celluar Primary)
Objective- My objective is to obtain a position in a professional environment where my skills are valued and can benefit the organization, ideally I wish to have a career focusing in customer service and or call center environment
Skills and Experience- Cash handling, Customer Service, Data Entry, Billing Inquiries and Questions, Payments, Technical Support, Insurance Billing and Quotes, Sales, Call Center Environment, Department Manager in a major retail store, price changes, stock merchandise, merchandising of products, phone operator, order merchandise, typing, and Telephone etiquette
Stregths
Customer Service
Typing
Billing
Insurance
Telephone skills
Education
Tara High School
Years Attended 1992-1995
High School Diploma
phone 225-***-****
9002 White hall avenue 70816
University of Phoenix
2431 South Acadian Thruway
phone 927-4443
years attended june 2010 may 2013
Major Criminal Justice
Work Experience
Everise
13011 Mc Callen Pass Austin, TX
November 2021 to June 2022
Technical Customer Service Rep
I performed Technical support duties such as programming computer repairing computers by remoting into the tax pro computer and i also installed and repaired printers check readers performed various technical duties to get the tax pros issues resolvedwhere i worked 100% remote
Baton Rouge General Hospital
8585 Picardy Ave
Baton Rouge,Loiisiana 70809
Environmental Service Tech
November 2021 to present
Duties included Cleaning and Sanitixing of the building disposing of trash sweeping and mopping general housekeeping dutiies
Walmart
2171 Oneal Lane
baton rouge, La 70816
October 2013 to Feruary 2022
Position held Deparment Manager over Ladies accesories and Sleepwear
Duties included: Manager of the entire department Stock and Mmerchadise the Accessories price changes also cash handling customer services and answer phones as well
Burger King
7515 Guy Drive
Cashier
Baton Rouge, Louisiana 70806
march 2012 to November 2013
cashier and food prep
Duties ikncluded cash handling food prep customer general cleaning duties
Direct General Insurance Company
15151 Florida Blvd
Customer Service Rep
August 2011 to April 2013
Customer Service Insurance Quotes billing payments Sales data entry typing
Convergys
7173 Florida Blvd
Baton Rouge, Louisiana 70806
phone number (NA busibess relocated)
Employed from October 2004 to May 2011
Position held Customer Service Rep
Duties included Answer phones tech support sales first call resolution quality assurance typing data entry overal customer service in a call center type setting
Ending Remarks- I have over 17 years of customer service experience office type experience not limited to sales and upselling i am a team player who believes in getting the job done I also have data entry and typing skills and billing knowledge as well cash handling skills as well i am quick learner and always eagered to learn new things,
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