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Customer Service Data Entry

Location:
Baton Rouge, LA
Posted:
June 21, 2022

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Resume:

Latasha R Jackson

**** ********* *****

Baton Rouge, Louisiana 70819

***- ***-**** (Celluar Primary)

Objective- My objective is to obtain a position in a professional environment where my skills are valued and can benefit the organization, ideally I wish to have a career focusing in customer service and or call center environment

Skills and Experience- Cash handling, Customer Service, Data Entry, Billing Inquiries and Questions, Payments, Technical Support, Insurance Billing and Quotes, Sales, Call Center Environment, Department Manager in a major retail store, price changes, stock merchandise, merchandising of products, phone operator, order merchandise, typing, and Telephone etiquette

Stregths

Customer Service

Typing

Billing

Insurance

Telephone skills

Education

Tara High School

Years Attended 1992-1995

High School Diploma

phone 225-***-****

9002 White hall avenue 70816

University of Phoenix

2431 South Acadian Thruway

phone 927-4443

years attended june 2010 may 2013

Major Criminal Justice

Work Experience

Everise

13011 Mc Callen Pass Austin, TX

512-***-****

November 2021 to June 2022

Technical Customer Service Rep

I performed Technical support duties such as programming computer repairing computers by remoting into the tax pro computer and i also installed and repaired printers check readers performed various technical duties to get the tax pros issues resolvedwhere i worked 100% remote

Baton Rouge General Hospital

8585 Picardy Ave

Baton Rouge,Loiisiana 70809

225-***-****

Environmental Service Tech

November 2021 to present

Duties included Cleaning and Sanitixing of the building disposing of trash sweeping and mopping general housekeeping dutiies

Walmart

2171 Oneal Lane

baton rouge, La 70816

225-***-****

October 2013 to Feruary 2022

Position held Deparment Manager over Ladies accesories and Sleepwear

Duties included: Manager of the entire department Stock and Mmerchadise the Accessories price changes also cash handling customer services and answer phones as well

Burger King

7515 Guy Drive

Cashier

Baton Rouge, Louisiana 70806

march 2012 to November 2013

cashier and food prep

Duties ikncluded cash handling food prep customer general cleaning duties

Direct General Insurance Company

15151 Florida Blvd

Customer Service Rep

225-***-****

August 2011 to April 2013

Customer Service Insurance Quotes billing payments Sales data entry typing

Convergys

7173 Florida Blvd

Baton Rouge, Louisiana 70806

phone number (NA busibess relocated)

Employed from October 2004 to May 2011

Position held Customer Service Rep

Duties included Answer phones tech support sales first call resolution quality assurance typing data entry overal customer service in a call center type setting

Ending Remarks- I have over 17 years of customer service experience office type experience not limited to sales and upselling i am a team player who believes in getting the job done I also have data entry and typing skills and billing knowledge as well cash handling skills as well i am quick learner and always eagered to learn new things,



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