Ewa Via
**** *. ******** *** *******, IL *****
773-***-**** ******@**.***
Pharmacy Manager
Customer-oriented Pharmacy Manager with Doctorate of Pharmacy degree with more than 20 years of experience supporting goal attainment at Walgreens Pharmacies. Effectively manages day to day operations, applying industry expertise and in-depth knowledge of Walgreen’s processes and procedures. Drives customer satisfaction by delivering and modeling exceptional customer service in demanding, high-pressure environments. Strong background and accomplishments in developing and maintaining positive relationships not only within the pharmacy setting but also with local community organizations, medical professionals, healthcare organizations and insurance providers.
EXPERIENCES AND ACHIEVEMENTS
Norwegian American Hospital, Chicago, IL
Pharmacist in Charge, Out-Pharmacy Department 2020-Present
Running pharmacy retail business
Coordinate transition of care
Meds to Bed program
Restructuring FE to increase gross profit
WALGREENS, Chicago, IL 4/2002-Present
Manager, Pharmacy Department 2012-Present
Coordinated and oversaw the day to day operations of the pharmacy department to improve operational efficiency and promote high performance standards.
Ensured the availability of all products, medications, and supplies by managing inventory.
Drove sales by promoting pharmacy services to both patients and medical professionals.
Driving travel vaccinations and bedside deliveries.
Develop and grow talent within the pharmacy
Foster community development
oCharity Outreach with free health screenings and flu clinics
oProviding presentations and education on various healthcare topics within the community
District pharmacy technician trainer
oTrain new technicians on Standard Operating Procedures (SOP) and maintenance of all pharmacy laws and regulations
Drive adherence and compliance by utilizing EQUIPP and SATR
District Trainer on Pharmacy management for newly promoted front end managers
District Medication Therapy Management(MTM) Lead 2012-present
Maintain communication between my team through conference calls or emails
Increased active participation from by team
Overall improvement in CMR/ TIPs completion rates
Extraboard Pharmacist/Split Pharmacist 2010-2012
Pharmacy Manager 2007-2009
Staff Pharmacist 2005-2007
Supported the pharmacy manager of a 24-hour location to manage workflows, inventory,and new pharmacy programs
Upholded the high performance and service standards of Walgreens Pharmacies
Extraboard Pharmacist 2002-2005
Grant Hospital, Chicago, IL
Pharmacist 2001-2003
Collaborated in pharmacy operations and patient service in a hospital setting
Processed physician orders.
Verified IV’s, Total Parenteral Nutrition (TPNs) and Sterile Compounding to support patient health and safety
Monitored and communicated with floor staff on inpatient medications, lab evaluation and changes in medication regimen
EDUCATION
Doctor of Pharmacy, Midwestern University, Downers Grove, IL
Bachelor of Science in Pharmacy, Midwestern University, Downers Grove, IL
HIV Pharmacotherapy, University of Buffalo
Agile Leader, Lake Forest Business School
PharmD Rotations, Various Locations
Methodist Hospital, General Medicine/Acute Care Rotation – Clinical Setting
Walgreens, Management Rotation, Supervisor
Suburban Heights Medical Center, Ambulatory Care Rotation- Clinical Setting
oWeight loss management
oNutrition and Dietary Habits
oDiabetic Care and Management
St. Luke’s Medical Center, Medical Specialty Rotation
oCoumadin Clinic
Certifications and Licenses
1Licensed Pharmacist, State of Illinois, 2001-Present
2Decision Strategies: How to Effectively Engage Others in Decision Making, 2018
3Effective Meeting Management Training, 2016
4Frontier Training, 2016
5Impact Training, 2015
6Hepatitis Certificate Program, 2015
7Medication Therapy Management Certificate, 2015
8Transplant Comprehensive Education Series, 2015
9Certification in Diabetes Education, 2011
10APha Certified Immunizer, 2007
11CPR Training, 1998 – present
12Pharmacy preceptor for University of Illinois, Midwestern University and Roosevelt University, 2012 - present
Presentations
What the Ophthalmic Team Needs to Know about Pharmacology, ASORN Annual Meeting
Presenting to nurse practitioner, physicians, and physician assistants