Customer Service Loan Processor
Resume:
Jamala Smith
Mortgage Loan Processor
Dallas, TX 75232
**************@*****.***
Enthusiastic leasing consultant offering 5 years of experience in fair housing laws and property tours. Polished,
hardworking and willing to go the extra mile to complete any task. Entry-level Leasing Consultant with a well-established knowledge of handling tenant issues. Remains calm and
focused even under pressure. Looking to bring further success to your company through a well- developed skill
set and a proactive demeanor.
Deadline-oriented Leasing Consultant offering well-developed skills in customer service, telephone etiquette and
issue resolution. Pursuing a position in a busy residential property management organization where focus and
dedication are highly sought.
Experienced Collections Manager bringing expertise in billing, account management and financial administration
gained over 5+ years in the accountant industry.
Work Experience
Production Worker
Hello Fresh
March 2021 to Present
Production and warehouse duties assembly on daily of fresh food Production inventory of product and moving fresh foods out in Shipping
Customer Service Representative
Bed Bath & Beyond - Lewisville, TX
March 2021 to November 2021
Warehouse assembly and order pickers and inventory of shipping and receiving packing and picking of ordered in a timely manner
Quality Inspector
Abbott Laboratories diagnostic - Irving, TX
September 2018 to February 2020
Warehouse inspector and product manager over seeing the covid 19 home kits and quality products sales. Mortgage Loan Processor
KHBS HOME LOANS LLC - Irving, TX
May 2015 to January 2017
Opened new customer accounts, including checking, savings and lines of credit. Gathered required information from customers for settlement reviews and followed up on management determined results.
Managed charge-off credit card accounts.
Delivered prompt, accurate and excellent customer service. Delivered prompt, accurate and excellent customer service. Sales Associate / Keller Williams
Dallas, TX
February 2009 to September 2011
• Remained apprised of emerging trends in technology devices and products and provided informative customer
service to assist in product selection.
• Achieved top performance in mobile sales by providing exceptional customer service.
• Promoted property sales through advertisements, open houses and participation in multiple listing services.
Educated clients on current real estate market and answered any questions. Education
Associate of Science in Business
Cedar Valley College - Lancaster, TX
2012
Skills
• account management (5 years)
• Client relations (8 years)
• Collectionsh (5 years)
• credit. (4 years)
• Loan Processing (4 years)
• Mortgage Loan
• FHA (4 years)
• microsoft office,excel, outlook (5 years)
• Property Leasing
• Yardi (5 years)
• Customer Service (5 years)
• Microsoft Office
• Accounts Payable (8 years)
• Office Management (5 years)
• Property Management (5 years)
• Accounts Receivable (5 years)
• Banking
• Payroll (5 years)
• Bookkeeping
• Management (5 years)
• Administrative experience
• Business management (8 years)
• Customer service (7 years)
Languages
• English - Fluent
Certifications and Licenses
Real Estate License
Present
Realtor and student for Keller Williams school
Contact this candidate