Garrick Hambrick, Jr

678-***-****

*** ******** ****** ** **, Lawrenceville, GA 30043

adrh59@r.postjobfree.com

Objective

Secure a position as a team player in a people-oriented organization where I can maximize my customer service experience to achieve corporate goals in a challenging environment.

Skills & Abilities

Quick learner with ability to work under pressure. Multitasker, analytical, goal-oriented, and efficient problem-solver. Strong ability in building productive internal and external working relationships.

Customer Service Experience: Knowledge of working with Inbound and Outbound Phone systems. Efficient in working on various systems through a Laptop, Desktop or Wise system. Self-motivated. Communicates effectively verbally and written.

Software Skills: Microsoft Office, Word, Excel, and PowerPoint

Experience

November 2021 – Present

BV Specialist, Lash Group

Collects and reviews all patient insurance benefit information

Completes and submits all necessary insurance forms in a timely manner.

Provides exceptional customer service to internal and external customers.

Communicates effectively to payors and/or claims clearinghouse to ensure accurate status of patient’s benefits for the upcoming year.

Navigating and inputting data retrieved from insurance companies into the database to update patient records.

Requested by management to support additional projects

January 2018 - December 2019

Warehouse Associate, Atlanta Fixtures

Prepared all orders for shipment

Operated adequate merchandise management tools (i.e.: Reach Forklift)

Tracked and documented exact shipment arrival and departure times

Recorded and managed all impaired or damaged merchandise items

Entered data in inventory and logistics software programs

October 2015 - December 2017

Part-Time Sales Associate, RBB

Greeted customers, responded to questions, improved engagement with merchandise and provided outstanding customer service

Operated cash registers, managed financial transactions, and balanced drawers

Cross sold products to increase purchase amounts

Maintained an orderly appearance throughout sales floor

Education

Barber Scotia College – Concord, NC – Associates of Business

December 2017

Lakeside High School – Atlanta, GA – Diploma in Basic Studies

May 2014

References

Candis Kelly

Project Manager, Brightstar

678-***-****

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