Customer Service Time Sales
Resume:
Garrick Hambrick, Jr
*** ******** ****** ** **, Lawrenceville, GA 30043
***********@*****.***
Objective
Secure a position as a team player in a people-oriented organization where I can maximize my customer service experience to achieve corporate goals in a challenging environment.
Skills & Abilities
Quick learner with ability to work under pressure. Multitasker, analytical, goal-oriented, and efficient problem-solver. Strong ability in building productive internal and external working relationships.
Customer Service Experience: Knowledge of working with Inbound and Outbound Phone systems. Efficient in working on various systems through a Laptop, Desktop or Wise system. Self-motivated. Communicates effectively verbally and written.
Software Skills: Microsoft Office, Word, Excel, and PowerPoint
Experience
November 2021 – Present
BV Specialist, Lash Group
Collects and reviews all patient insurance benefit information
Completes and submits all necessary insurance forms in a timely manner.
Provides exceptional customer service to internal and external customers.
Communicates effectively to payors and/or claims clearinghouse to ensure accurate status of patient’s benefits for the upcoming year.
Navigating and inputting data retrieved from insurance companies into the database to update patient records.
Requested by management to support additional projects
January 2018 - December 2019
Warehouse Associate, Atlanta Fixtures
Prepared all orders for shipment
Operated adequate merchandise management tools (i.e.: Reach Forklift)
Tracked and documented exact shipment arrival and departure times
Recorded and managed all impaired or damaged merchandise items
Entered data in inventory and logistics software programs
October 2015 - December 2017
Part-Time Sales Associate, RBB
Greeted customers, responded to questions, improved engagement with merchandise and provided outstanding customer service
Operated cash registers, managed financial transactions, and balanced drawers
Cross sold products to increase purchase amounts
Maintained an orderly appearance throughout sales floor
Education
Barber Scotia College – Concord, NC – Associates of Business
December 2017
Lakeside High School – Atlanta, GA – Diploma in Basic Studies
May 2014
References
Candis Kelly
Project Manager, Brightstar
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