Data Entry Customer
Resume:
Matthew T. Hennen
*** ***** **** **** *****, UT *4604
****.********@*****.***
EXPERIENCE:
D1 Marketing Provo, Utah
Auditor/Collections December 2010 to June 2013
Audited Accounts Receivable
Reconciled customer payments
Collected past due equipment
Generated revenue reports
Worked extensively in Excel 2007
Acted as liaison between company and Dish Network
Collected on customer receivables
Updated customer profiles on company database
McDonalds
Worked there as a cook June 2014 June 2019
Had to make the sandwiches and was timed
Cleaned the grill
Cleaned and sweep the kitchen
Had to get the kitchen ready for the other coworkers by stocking
Had to present the food to the customer
Whenever customers were upset with their order, made sure it was 100% customer satisfaction
Took the orders for the customers
Handled the money
Counted the money and closed the system for the day
Washed the dishes
Managed the shift
Clear Satellite
●Account Creation
●Handled Credit Cards
●Train New Employees
●Followed up on any customer calls
●Answered Customers Question
●Fixed Accounts that were put in wrong
●Made notes of the transaction
SKILLS AND ABILITIES:
Have worked substantially with Microsoft Excel and Microsoft Word
Type 60 WPM with 90 percent accuracy
Exhibited quick learning abilities in a professional setting
Demonstrated attention to detail through extensive data entry where I was able to fine tune processes that ensured all tasks assigned were completed efficiently, correctly, and on time
Developed hardworking skills throughout high school, where I worked long hours in vigorous activities while attending school full-time. Managed as many as 75 hours a week in school, work, and other structured activities while maintaining above-average grades
Being Timed making the sandwiches which meant I had to hurry fast.
Communicated with the customer on what they wanted to
Also dealt with customers who were unsatisfied while talking to them and being able to make them satisfied.
COMMUNITY SERVICE:
Provided musical entertainment in a local nursing home
Actively participated in snow removal and extensive yard work for senior citizens
Cleaned and repainted Timpview High School’s baseball dugout
Renovated Timpview High School’s baseball park restroom
Participated in a BYU car detailing service activity
Did a lot of yard work on the mission for people that needed some yard work done and did about 10-15 hours for 6 weeks in a small town call New Prague, Minnesota
Helped out in a weekly organization called “Hope 4 Youth” up in Anoka where we helped a group of sisters organized food in their right places, clean the bathrooms,
Sorted clothes to their rightful places
Made executive decisions whether the clothes in style or not for the youths
Made inventory about how much food and clothes we were getting in the Microsoft excel
LEADERSHIP:
President of a youth religious and social group
Contributed extensively in the organization and execution of a trip to Mexico to provide educational activities and life-training to orphan children
Put into leadership positions on his mission as a District Leader over 3 teams that consist of 6 people and did that for about 12 weeks in that position
Was a pitcher for Timpview Baseball Summer League Team
Was the Captain of the soccer team at Karl G. Maeser Academy
EDUCATION:
American High School Lansing, Illinois Graduated August 2011
Utah Valley University Provo, Utah
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