Patient Representative Entry Clerk
Resume:
Evelyn Washington
Fort Worth, TX 76105
********@*****.***
Personal Statement:
Dedicated Data Entry Clerk with more than 10 years’ experience. Extensive skills in 10-key, MS Word & MS Excel. Self-motivated with strong organizational skills.
Work Experience:
CIB Remmitance Processor
JPMorgan Chase, Fort Worth, TX (July 2017 – Present)
● Operating Imaging/Extraction Equipment (iTRAN, IBML, OPEX 7200, OPEX 150)
● Verifying negotiability of checks through customer specific instructions for processing
● Re-associating check images to corresponding material while validating quality of images
● Maintaining site productivity and quality standards. Patient Access Specialist
Pride-Staff Staffing @ JPS Hospital, Fort Worth, TX (Oct-2015 – Apr-2016) Identify insurance plans and obtained required information Scheduled, re-scheduled or cancelled new and existing patient appointments Submitted refill request for medications
Obtain correct financial and demographic patient information SPL Admissions Specialist (Oct-2014 - Sept 2015)
Texas Health Resources, Fort Worth, TX
1
Obtain correct financial and demographic patient information2
Identify insurance plans and obtain required information34
Present and explain legal, ethical and compliant related documents to the patient and or patient representative
Collect insurance co-payments, self-pay deposits and patient balances RCM Analyst II Team Leader (Apr 2011 - Oct-2014)
CERIS Corporation, Fort Worth, TX
Ensures specific Patient Demographics matches original UB information, I.E., Patient Name, DOS, Bill Charges, etc.
Match Revenue Codes to Itemize Codes for review
Assist co-workers, supervisor or management to accomplish product goals and identify any potential issues in a pro-active manner.
Responsible for training new employees.
Sr. Pharmacy Services Associate (Sept-2001 – Dec-2010) Express Scripts Inc., Fort Worth, TX
Confer with customers by telephone to provide information about products and services, enter orders, cancel accounts, or to obtain details of complaints.
Refer unresolved customer grievances to designated departments for further investigation.
Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustment.
Education:
High School Diploma
Green B. Trimble Technical, Fort Worth, TX
High School Diploma:
Business
SKILLS:
*Strong Organizational skills
*Excellent working knowledge of all Microsoft Office packages
*Ability to multi task
*Ability to produce consistently accurate work even under pressure
*10-key
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