Server

Emilio Cintron

407-***-****

***********@*****.***

**** ****** **** ***** - ****** Park, Fl 32792

Profile

I’m a service-driven professional with skills in customer service, team communications, conflict resolution, and leadership. I have an unwavering commitment to customer service, with the ability to build productive relationships, resolve issues and win customer loyalty. I enjoy working in a team setting, as well as independently. I can manage multiple tasks to completion, handle interruptions, and remain focused to ensure detailed accuracy and optimal productivity. I’m seeking a position with growth possibility.

Experience

Server, The Cheesecake Factory; Winter Park, Fl — MAR 2021 - Currently employed 407-***-****

I develop relationships with the guest on a personal level, give them suggestions as to what they would like and what we are offering. I take their orders, bring them their selections and maintain an exceptional dining experience.

Insurance Agent, US Health Advisors; Maitland, Fl — NOV 2019 - DEC 2020 407-***-****

I establish the needs of the family or individual, assist in the understanding of various types of health coverage both government assisted and private. I build their specific plan for present and future circumstances and follow up accordingly to make sure they are satisfied with their health care.

Server, Dave and Busters; Orlando, fl — MAY 2017 - FEB 2019 407-***-****

I communicate with guests for the restaurant and games about specials we have with food and games. I take care of them and make sure that they get the best possible combination for the time they’re going to spend there. While they dine, kart, or game I make sure all of their needs are met and their expectations exceeded.

Server, Earls kitchen and bar; Orlando, fl - FEB 2013 - JAN 2017 407-***-****

I greet guests with specials and drink pairing. I inquire as to what their taste are, if they have preferences, any food allergies, and if they wish for any tasting. I make suggestions based off that insight and give them a memorable experience. When it was time for food roll outs, I would gather the team. Go over the new items, the ingredients, and the presentation.

Education

Valencia College, West Campus — A.A. 2013

Freedom High School, Orlando, FL — 2011

Skills

~Team-spirited, loyal and a hard working professional who strives to excel.

~Quick learner; able to master new skills in a fast-paced environment. Deep understanding of service functions and business tools with a track record of exceptional client service and support requirements.

~Demonstrated a positive and professional approach and communicates effectively with customers and team member at all times.

~Have numerous transferable skills including the following: problem solving, conflict resolution, troubleshooting, empathy, accommodating requests.

REFERENCES

Gladys Ayala 407-***-****

Josh Pierce 407-***-****

Rashad Maarouf 786-***-****

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