Front Desk Tally

ROSALBA PEREZ NUNEZ

Port Jefferson, NY *****

***************@*****.***

OBJECTIVE

As a beginner in the field of healthcare field, with my good interpersonal and communication skills, I will have confident and assured talks with the individuals at all levels. As I am a good team player, my aim would be to work in team as well as independently to achieve my goals or objectives

SKILLS & ABILITIES

· Compassionate client care

· Client safety and first aid

· Care plan Management

· Client documentation

· Quality program protocols

EXPERIENCE

2021 Kentucky Fried Chicken, Port Jefferson, NY

Cashier/ Server

· Welcome customers and help determine their orders.

· Process customer orders and record them in the restaurant database.

· Relay customers’ orders to the kitchen staff.

· Ensure all orders are delivered to the customers in a timely manner.

· Accept cash and return the correct change.

· Tally money in the cash drawer at the beginning and end of each work shift.

· Place food orders in the appropriate bags and boxes.

· Respond to customer inquiries, issue receipts, and record customer suggestions.

· Clean and arrange eating, service, and kitchen spaces.

· Help kitchen staff when needed.

2018 Holiday Inn, Port Jefferson, NY

Front Desk Agent

· Manage online, phone and in-person room reservations

· Welcome guests, check them in, distribute room keys and explain the hotel’s amenities

· Take payment from customers

· Respond to guests’ issues and complaints in a friendly, timely manner

· Explain local amenities and attractions to guests

· Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs

· Assist customers with the planning of special events such as weddings and business conferences

· Arrange specialized services for VIP customers

EDUCATION

2007 Pacific High School- H S Diploma

Ideal School of Allied Healthcare- Phlebotomy 3/2020- Accredited by NY State

Ideal School of Allied Healthcare- EKG- presently enrolled till 10/7- Accredited by NY State

COMMUNICATION

I strongly feel that I work really well with the aging, disabled, and chronically ill and challenging individuals, and treat every patient like they are my own family members, with love and compassion and help them heal during their stay.

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