Shift Manager

Miami, FL *****

Email : adrgp0@r.postjobfree.com Phone : (239) -839-7914

Objective: To obtain a position with a stable yet dynamic company where I can utilize my education knowledge and strong work ethics, which can benefit from my productivity and professional skills.

WORK EXPERIENCE

Shift Manager:

Taco bell – Miami, FL - January 2021 to present

As a shift manager my duties include supporting the General Manager (RGM…) by running great work shifts and meeting Taco Bell standards, taking ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others.

Responsible for managing and optimizing inventory and minimizing costs to maximize efficiencies.

Responsible for helping to monitor donor/ customer retention and process flow through the facility.

Responsible for ensuring that the business is compliant with all company policies and procedures as well as all applicable international, federal, state, and local regulations.

Capable of performing all production processes which enables the ability to help train employees.

Responsible for adhering to the financial budget, helping to ensure that the business meets the financial targets set by management and can perform other duties related to financial responsibility.

Used forecasting in multiple areas of the business to maintain financial efficiencies, scheduling effectiveness, and maximize workflow.

Responsible for quality assurance compliance by participating in site audits and by ensuring that the facility is constantly working towards quality compliance practices in an efficient and effective manner.

Responsible for supervising staff and overseeing l license and certifications meet federal, state, and local requirements.

Team member

Taco bell – Naples, FL - September 2020 to December 2020

Primary job duties include greeting guests, taking food and drink orders, preparing food and drink, maintaining a clean work environment, and answering questions about menu items and promotions.

Handle customer daily, with duties including help new customers, retrieving customer data, presenting relevant product information

Training new employees

Received an average 85% customer satisfaction rating to date, 15% higher than company average

Help with research on how to prompt more comprehensive service to customers

Miami, FL 33150

Email : adrgp0@r.postjobfree.com Phone (239) -839-7914

EDUCATION

Associate in Respiratory Therapy

Miami Dade college – Miami, FL 2020 to present

High school diploma

Immokalee High School – Immokalee, FL 2016 to 2020

SKILLS

Microsoft Office, Word, and Excel, bilingual, leadership, teamwork, management.

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