Energy Systems Customer Service

Ian Scarlett

**********@******.*** 206-***-**** Seattle, WA

HIGHLIGHTS OF QUALIFICATIONS

Dedicated performance in HVAC

Exceptional customer satisfaction experience.

Proficient in reading schematics and work plans

Ability to work after hours, over the weekends, public holidays with short or no notice

Superior written and oral communication skills with proven ability to disseminate feedback clearly and diplomatically.

KEY KNOWLEDGE AND SKILLS

HVAC certified

Customer Service

Interpersonal Skills

Communication Skills

Computer Skills

EPA certification

Troubleshoot

Ability to Multi-task

Proven team player

Proficient electrical skills

Mechanical diagnostic skills

Professional Demeanor

PROFESSIONAL EXPERIENCE

HVAC Service Technician 2022

Integrity Energy Systems; Seattle, Washington

Cleaned, adjusted, and repaired HVAC systems, performed warranty services

Troubleshoot defective HVAC systems and made equipment diagnoses

Performed preventive maintenance by cleaning reheat coils and air handling units

Recovered refrigerant, evacuated refrigerant coils, charged refrigerant all in compliance with EPA standards

Improved air quality by cleaning ducts to optimize efficiency

Ensured condensation drain line was free of debris and draining properly

Kept daily logs and recorded maintenance functions

Ensured compliance with appliance standards with Health and Safety Act

HVAC Technician 2021

R and L Heating; Federal Way, Washington

Cleaned, adjusted, and repaired HVAC systems, performed warranty services

Troubleshoot defective HVAC systems and made equipment diagnoses

Performed preventive maintenance by cleaning reheat coils and air handling units

Improved air quality by cleaning ducts to optimize efficiency

Recovered refrigerant, evacuated refrigerant coils, charged refrigerant all in compliance with EPA standards

Ensured condensation drain line was free of debris and draining properly

Kept daily logs and recorded maintenance functions

Ensured compliance with appliance standards with Health and Safety Act

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EDUCATION

HVAC-R Walla Walla Community College, Walla Walla, WA

Energy Systems Technology Certification

Universal EPA Certification

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