Toy E. Smith
**C Rosemont Dr Grenada, Ms *****
***********@*****.***
Objective
Obtain a challenging position applying leadership and creative problem solving skills with a progressive organization in order to meet the demands and help the organization progress efficiently and productively in order to accomplish optimum utilization of its resources that results in mutual growth and success.
Professional Profile
●Amazing relationship builder and oral/interpersonal communicator
●Proven ability with high energy to prioritize and handle multiple tasks in a challenging environment
●I have established a track record of being collaborative, productive, efficient, detail oriented, organized, and reliable
●Ability to coordinate efforts of many to meet organizational and personal goals
Education & Training
Metro Crane High School Graduated 1993
High School Diploma
Chicago, IL
Moler Beauty School Graduated 1995
Certificate of Completion
Chicago, IL
Holmes Community College Medical Billing & Coding Certificate
Grenada, MS 05/2022
Employment Experience
Toyota Gosei
Batesville, MS
Injection Supervisor 5/2018 to Current
●Manage and monitor 32 full time employees
●Manage and processed employee schedules and timesheets
●Provided training and continued education to staff for daily duties
●Conduct performance reviews
●Make sure daily production goals are met
●Responds quickly and practically to emergencies, crises, or unexpected problems during the shift
●Motivates employees and offers incentives for strong work performances
●Guarantees efficient flow of goods and services for department
●Oversees quality control of painted goods
●Improved wasteful processes
Love’s Travel Stop
Batesville, MS
Customer Service/Cashier 9/2016 to 4/2018
●Greet Customers
●Scan Items and ensure pricing is current, issue receipts, refunds and credits
●Take money in the form of cash, credit cards or check, dispense change
●Identity confirmation for sale of liquor, lottery tickets and cigarettes
●Count and balance drawer at beginning and end of shifts
●Answer customer questions and resolve issues
JC Cleaning
Downers Grove, IL
Property Manager/Cleaning 3/1995 to 06/2016
•Performed administrative and office support activities
●Field telephone calls and answer inquiries about projects and contracts
●Received and directed visitors inquires related to job duties
●Demonstrated ability to work with keen attention to detail, managing weekly payroll
●Data entry of client information
Affiliated Computer Services
Lombard, IL 08/2000 to 06/2006
Sales Associate/Banking Rep
●Provide exceptional customer service daily to all walk-in traffic
●Generate approxmately 30 sales leads month
●Managed accurate credit and cash transactions
●Troubleshoot with customers inquiries
●Maintained accurate record of customers transactions, processed and file documents
Venus & Mars, LLC
Chicago, IL
Cosmetologist 03/2008 to 06/2015
●Shampooing, rinsing and conditioning hair and scalp or hairpieces
●Analyzing patrons’ hair and physical features to guide them toward the best beauty treatment or hairstyle
●Bleaching, dying or tinting hair
●Demonstrating hair products and cosmetics
●Scheduling appointments
●Using of clippers, scissors, trimmers, razors
●Removing facial hair through waxing or other methods
●Updating and maintaining customer records
References
Rahsaan Dunn
Waukesha County Technical College
Student Development Coordinator
Katrice Garvin
Venus & Mars, LLC
Owner
Shaleta Vick
Vizient, Inc
Senior Director Program Services