Customer Service Mechanic

Earthadean Jones

*** ******** ***, ******, ***** ************@*****.*** 919-***-****

OBJECTIVE

To obtain a position that will allow me to display the knowledge and skills gained through education and work as an experienced Mechanic in the automotive industry

SKILLS & ABILITIES

Microsoft Office Suite, Internet Email

EXPERIENCE

YATES MOTOR COMPANY, Chapel Hill, N.C., August 1988 - March 1991

Mechanic

Maintained an excellent customer service satisfaction rate with minimum comebacks or customer completes. Responded to phone calls in a timely fashion in order to assist and answer customer questions.

Built solid reputation as a skilled mechanic and was entrusted with increasing responsibilities.

Performed mechanic repairs thoroughly, accurately, and specialized in pulling motors, replacing head gaskets, brakes and timing belts.

DEAN JONES, Surrounding North Carolina Areas, March 1991 – Present

Self-Employed Mechanic

Professional, courteous, and confident with all customers, peers, and vendors. Always honest with customers and known for integrity.

Eagerly learned to repair minimum to major body damage to cars.

Exceptional eye for understanding and diagnosing an equipment/part issue based on audio recognition from previous experiences and by using diagnostic equipment such as computers, scanners, and analyzers.

Perform timing belt, brakes, carburetors, head gasket, water pumps repairs, tune ups and more.

Rebuild motors and replace transmissions in an accurate and timely manner.

EDUCATION

Durham Technical Institute, Durham, N.C.

Degree: Associates, Major: Automotive Technology, Received: May 2016

COURSES:

AUT 113 AUTOMOTIVE SERVICING

AUT 114 SAFETY AND EMISSIONS

AUT 116 ENGINE REPAIR

AUT 151 BRAKE SYSTEM

AUT 163 ADVANCED AUTO ELECTRICITY

AUT 211 AUTOMOTIVE MACHINING

AUT 231 MANUAL TRANSMISSIONS/AXLES/DRIVETRAINS

East Duplin High School, Beulaville, North Carolina, High School Diploma

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